padding: 0 20px 0 20px !important; . You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Select Accept to consent or Reject to decline non-essential cookies for this use. } San Antonio, TX. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Support Phone. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). You can try any of the methods below to contact EZ TAG. BancPass does not require a minimum balance be maintained. Login to your EZ TAG account. Login to save this search and get notified of similar positions. . Unpaid tolls may result in additional fees and penalties, including issuance . Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. Click the link in the email we sent to to verify your email address and activate your job alert. Voice messages left after hours will be returned the following day. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. I have been with RS for years & have great clients. For roadside assistance, please . when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . color: #376d7d; Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Sign up First time to login? Prior experience in a customer service-related role. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Elite 2023. var queue = $LAB Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Prefer to pay as you go, and Pay your way? Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. The office staff are helpful, polite, encouraging. How is the BancPass Toll Sticker program different from other toll tag programs?? Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. How is Harris County Toll Road Authority rated? Visit the Career Advice Hub to see tips on interviewing and resume writing. 2277 Plaza Drive, Suite 600 They understand our culture and the positions we have open and provide candidates the fit it well. 9 followers 9 connections. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Mon Friday 7:30 AM 5:30 PM. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Open an EZ Tagaccountonline today. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. There is a $2 charge for reloading your tag. Houston, Texas 77021 You will be responsible for charges incurred up to the time that BancPass is notified. color: #376d7d; Occasional ability to work extended hours to accommodate case load demands. Managing your EZ TAG account just got easier. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, to start. TxTag has launched a new website to make it even easier for you to manage your account. #jb-user-account-nav>li.active>a { If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. 2555. Travel Tools. Reported Issues: 4 Comments. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. .hmg-jb-panel-body { .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { The tag ID number is matched to an account and the amount of the toll is debited from the account balance. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. College Recruiter believes every student and recent grad deserves a great career. var jb_url_lower = jb_url.toLowerCase(); .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Never worry about a negative balance, violations, fines, or fees. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. } For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. color: #203f48; . Will I still have to pay for pending toll charges? Optional For Hilton Honors related questions or issues. 281-875-EASY (3279) Roadside Assistance. Ability to use calculator, having above-average mathematical skills. Prepare and . When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Monthly statements allow you to view your account activity. Manage your account with automatic text reminders and the BancPass mobile app. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. What If I have a violation or pay-by-mail notice in the mail? Simply call the customer service department at 866-978-5061. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. Purchase your BancPass Toll Sticker online or at participating retailers. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Are you logging into your TxTag account for the first time on our new website? Were only here for another ten days. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Useful Information for HCTRA Customers . The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. W. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Business operations will resume Monday, January 3, 2022. .hmg-jb a:hover, .hmg-jb a:focus { Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. 3872. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Join to view profile . } Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. I can't find my paper bill. background-color: #376d7d; We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I have a disabled vet plate or other plate that allows for free tolls? The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Experience in a law office, collections environment, or tax office preferred. How do I contact METRO about their HOT lanes? Users can even use credit cards to replenish their account. Mar 01 2023. X | CLOSE. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Job Description & How to Apply Below. Contact Us. 10 followers 10 connections. Payments are free with a linked bank account. .script("/js/multiple-select.js").wait() Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Houston, TX 77040. Login. } Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. The information is transmitted to the Toll Operators Back Office or processing center. } Learn about doxo and how we protect users' payments. Ability to speak and type at the same time. Customer Service Hours Reach out to the HCTRA team using the information below. You choose when and how much to replenish! Users can view their account balance via the BancPass phone app. Join to view profile Harris County Toll Road Authority . BancPass and PlusPass will work on ANY toll road in the states where they are available! As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . /* only load jQuery if not present */ This Is How You Can Easily Access The www hctra org login. I have worked here for over 3 years and I have the utmost love and appreciation for this company. For example, if a User wants to reload $20, the User will be charged $22. Reveal contacts of top Harris County Toll Road Authority managers and employees. background-color: #203f48; border-color: #376d7d; Important: All applicants must complete the assessment. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Ability to comply with office training requirements. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Haddington, Scotland, United Kingdom. Other payments may have a fee, which will be clearly displayed before checkout. High School diploma or equivalent required. Can I find my bill online? Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. } } By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Funds are available immediately and you may drive the road after reloading. 2023 Texas Department of Transportation. Join to view profile . Pay and Career. document.write("