Pinpoint drivers of submarket momentum and individual asset forecasts with greater Infrequent/Mild Medical/Treatment Information. Login. The app was working fine before the unnecessary visual refresh. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. (Some features may not be available at your property. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. I've noticed some improvements being made recently which is great. I really hate this app. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Community Rewards is really that.. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Daily, transaction-based visibility into your portfolio and your competitive market. 403 Wolf Creek Cir, Raleigh, NC 27606. Renter Background, Creditor Screening Issues, COVID-19 Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Fairfield Properties online rent pay portal allows residents to pay rent online. Easily access the industrys most accurate and reliable rent and occupancy data. LearnMore. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. It was snappy, responsive, and logging in took less than a few seconds. Proven to outperform the market 2-5% in every market cycle. If you try to view pictures on a post, the window just crashes. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Proven to outperform the market 2-5% in every market cycle. Have an immediate question about our products or services? It doesn't really make things any easier for me at all. RealPage Analytics delivers the most accurate apartment data, trends and industry news. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Get Started Now Terms of Use Privacy Policy We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Package delivery is the secondamenity residents are interested in after fitness centers. You will see an updated app icon, new colors, and a cleaner login screen. Original review below:iPhone 13 pro. Half the time the app won't render and I have to restart it. The developer provided this information and may update it over time. Enter your email. I only open the app the pay rent, and its always something I approach with trepidation. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Griffis Westminster Center. Maximize your asset value by optimizing rents while consistently reducing vacancies. Log in. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Get Started Now Terms of Use Privacy Policy Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Data privacy and security practices may vary based on your use, region, and age. It gives everyone a way to engage as a community. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. New Resident? It's also likely to take a few tries to get in. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. If you open a forum post and then back out, you're starting from the top again. We will look into this further. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. We were very excited to talk about the new ActiveBuilding at RealWorld.. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. Get Started Now Terms of Use Privacy Policy Renter Background, Creditor Screening Issues, COVID-19 Contact your community management if you have questions.) The issue is resolved and we are proactively working to prevent it in the future. Notice message Please check your email to reset your password.. Email: Password: With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Developer responded to review, appreciate the dedication to their user base. RealPage Market Analytics delivers true performance data no one else has. Have an immediate question about our products or services? Fantastic. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. If I had an alternative way to do so, this app would exit my phone immediately. It also makes moving in easy. Not a huge deal, but even apps loading much more data start up faster. There is no immediate change to either staff or resident day-to-day use. Safety starts with understanding how developers collect and share your data. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Sometimes this wont work at all. It is so slow, and they changed where the contact info is for emergency maintenance. Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage Market Analytics delivers true performance data no one else has. Get Started Now Terms of Use Privacy Policy Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. Maximize your asset value by optimizing rents while consistently reducing vacancies. Renter Background, Creditor Screening Issues, COVID-19 Daily, transaction-based visibility into your portfolio and your competitive market. 78% of residents prefer to pay online. For more information, see the developers privacy policy. Log in. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. 6969 W 90th Ave, Westminster, CO 80021. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. It never remembers me or attempts a biometric login. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Proven to outperform the market 2-5% in every market cycle. Your Information is secure and will be kept confidential. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. We experienced unexpected slowness in the application during this time. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Had to do a lot of changes so the app would accept the input(s). Pinpoint drivers of submarket momentum and individual asset forecasts with greater Copyright 2023 Apple Inc. All rights reserved. Check out our quick video of how to set up your account here! The interface reminds me of first generation mobile websites. And the convenience doesnt stop there. Absolutely awful to use. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Login. granularity and accuracy. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). For example: today is the first so I need to pay rent. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. This app is notorious for forcing me to log in every time I need it. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. Use your ActiveBuilding login information. This app may share these data types with third parties, Personal info, Financial info and 5 others. Welcome To The Fairfield Properties Resident Portal. RealPage Analytics delivers the most accurate apartment data, trends and industry news. I hope they change it soon. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. ActiveBuilding puts everything in your community at your fingertips. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? ActiveBuilding puts everything in your community at your fingertips. The only reason that I keep it at this point is to pay rent. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. ActiveBuilding puts everything in your community at your fingertips. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Everyone is right, this is not intuitive and a pain in the neck. Thank you!Original Response: Thank you for your feedback. Log in. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? 403 West. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Ill have to try again later. On my smartphone I was offered a coupon to allow payments at participating stores. Resources, ActiveBuilding Resident Portal for Multifamily Properties. Maximize your asset value by optimizing rents while consistently reducing vacancies. Unfortunately, the app is still extremely frustrating to use. Use your ActiveBuilding login information. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Daily, transaction-based visibility into your portfolio and your competitive market. Get Started Now Terms of Use Privacy Policy The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Active Building. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Use your ActiveBuilding login information. App responsiveness is very important to us because we know how frustrating it is to you to use. Upon opening the app, I have to wait 30 seconds just to reach the main menu. Get Started Now Terms of Use Privacy Policy Easily access the industrys most accurate and reliable rent and occupancy data. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. (303) 421-6900. Enter your email. 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