There site doesn't give the full balance, balance due, or the last date of your plan you signed up for details only the amount of due on the scheduled payment. cool I was fine with that. Full-time, Part-time . AcceptanceNow has a consumer rating of 1.3 stars from 191 reviews indicating that most customers are generally dissatisfied with their purchases. Web2021_R2.36.6.2 {{'index_label_store' | translate}} : {{state}} {{storeNo}} {{'index_button_logout' | translate }} {{'index_button_training_Library' | translate }} We have over 700 agents, online and in over 300 neighborhood locations ready to give you the service, respect and savings you deserve. For Melvin to lose his job or suspended for a week without pay. Service 71. Great Benefits with 401k. Pleaseplease don't use them if you can't pay off your item as soon as possible. This isnt a finance company its a collection agency. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I had opted to pay off the entire amount in. can someone please help me understand how I owe $1,240 in interest? They charged my debit card my side said approved thank you there side of the screen went black supposedly. I've used them before paid it off no missed payment. Acceptance Now has 1.5 star rating based on 1345 customer reviews and ranks 563 of 1705 among companies in Furniture and Decor category. I have contacted my Lawyer to proceed with harassment charges and my bill being waived on the remaining amount that is owed, Desired outcome: Lease Purchase/Lease/Rental Purchase. Consumers are mostly dissatisfied. I'm gonna get a lawyer. Something needs to be done. PAID BEFORE RECEIVING MY MERCHANDISE 3MONTHS TO EXACT. We are all struggling. 90 day and 120 day early purchase options not valid in all locations. WebATTN: AcceptanceNOW Customer Service 5501 Headquarters Dr. Plano, TX 75024 Phone number: (770) 574-4224 Should I contact or pay Acceptance Now Collections? And the last payment this month suppose have been $160.00. AcceptanceNOW Customer Service Cons: Poor customer service, Customer service, Terrible customer service. A total rip off. They do not explain the contract 90 days same as cash. Engagement Messenger. All this was during the height of the Pandemic. I was made to sit beside the most silent student in the class because I was very talkative. WebNorthwest Acceptance Corp. is now accepting applications for An experienced Account Manager/Customer Service Rep. Monday through Friday plus every third Saturday.
I have worked as Business Support Officer for the past seventeen months acting as First line ICT support for all Pronto incidents, managing User Acceptance Testing and the Learning & Development via Knowledge based I was paying monthly payments. Don't be fooled. This experience has been a nightmare. WebQuestions for your local AcceptanceNow? So after paying 1000 dollars on a 1300 dollar sofa with no interest, we still owe 900 dollars. Throughout a shift I work closely with many colleagues as well as advise and provide help to many customers. We applied & were told that if we kept up with our monthly payment in four months that we wouldn't incur interest & our purchase would be paid off. We consider multiple data points in reviewing your application and regularly approve customers with less than perfect credit history. WebOverview. Back to search . All I ask for is an itemized print out on what I paid and all other charges tax and fees. Sioux City, IA 51101 . Average monthly wages for 2022 Hourly $3800/mo. So I calls the store and the manager is off until Friday, so they gave themselves another week to continue this ruse. This was my last hope to replace a phone that randomly quit working that I bought from them last year. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The AcceptanceNOW cash price may include a markup over invoice price. Now heres the thing I paid $230 dollars every month from 2/26/22 till 8/3/22 which would bring my total payment to $1,688 including the $300 I paid for the down payment from the beginning. I paid this people off and they claim i did not this is the worst company ever. Contacted customer service and advised that I wanted to pay off the balance from the $474 it's ridiculous how much was added on. * We partner with a large variety of furniture, appliance, and other retailers so you can easily afford the brands you love. She told me that many customers have had the same thing happen to them today as they had a glitch in their system. Advanced Work Assignment 2, 5. WebSign in or create an account. Its the harassing phone calls and letters that I dont appreciate. They never told me that until 2/14/2022. I purchased a bedroom set in which I was supposed to receive within 3 weeks. Pinellas Park, Florida. WebB.tech, MBA (Marketing & Sales) with demonstrated industry experience in consulting, design and implementation of ServiceNow platform for multiple clients. We live where you do. And the bed set was. WebTo reset your password, call AcceptanceNOW Support at 1-866-317-2011. WebThe customer support team is incredibly helpful. I will no longer do business with any company that uses acceptance now to sell their products.including Value City Furniture, American Egle and any others. Is this your company? WebAcceptance Now Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 162 reviews Location All Ratings by category 2.4 Work-Life Balance 3.2 Pay & Benefits 2.9 Job Security & Advancement 2.8 Management 2.8 Culture Sort by Helpfulness Rating Date Language 90 days it even says no interest or fees its only been not even a month i payed over 800 so far not worth never deal again i always used progressive so fare warning dont use acceptance now rip off go to progressive best no extra if payed off in 90 days im going back to them good luck do not use these people D, Tip for consumers:dont buy from acceptance now pay extra way to much use progressive best out there D. IF you are down on your luck and trying to build credit please DO NOT use this company. I was hospitalized during the end of my 120 day period. Is acceptancenow a scam or a legit company? here it is 6 months and they are stalling and avoiding telling me corporates number. I have already made 7 payments which is close to the amount of what I paid. Sign Up for Brand Profile PRO to get the full Customer Service by Usage data. My less than a thousand dollar sofa turned into 1700 cause I paid my last payment on my 90 day payoff 2 days late since I couldn't make the balance online or get to the location before they closed. Customer Service 1.800.321.0899 Mon - Fri: 6am to 8pm CST Sat: 8am - 5pm CST cs@acceptanceinsurance.com Live Text: 615-912-9200 Free, No Obligation Quote 1.877.405.7102 Mon - Fri: 6am to 8pm CST Sat: 8am - 5pm CST You're likely to get a lien placed upon your home or other items you may own. Cons: Poor customer service, Customer service, Terrible customer service. Hourly plus Bonus. WebCustomer Support/Service Manager looking for new customer focused opportunities. WebIn 2010, Facebook won the Crunchie "Best Overall Startup Or Product" award [65] for the third year in a row. WebSales process engineering is intended to design better ways of selling and make salespeople's efforts more productive. They brought me a plain refrigerator that cost 900 bucks. 11, Report #1395682. AcceptanceNOW Sales Associate/Customer Service Representative up to $14.50/hr - Mishawaka Mishawaka, IN Easy Apply 30d+ $15 Per Hour (Employer est.) Be careful & use your own tracking if you do decide to use them cause they care more about making more money then serving the customers. Acceptance Now/Rooms To Go Amanda Pratt, Julie, Dennis Fraudulent, Non-Responsive, Poor Customer service, LIARS Pinellas Park Florida. Share . This is the best way to manage and repair your business reputation. I don't understand because I paid off early and had no issues. May 2020. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AcceptanceNow. Stop predatory lending. I think they took my mom's money and put the [censored]ing money In there dam pocket. This company takes advantage of people who are all already having a rough time in life and it MAKES ME SICK! WebMar 2022 - Present1 year. I want to cancel the agreement and stop the harassment phone calls. * Without using credit means this is not a credit, loan, or financing transaction. Bonus $2000/mo. Select Customer Dealer Component ID : "accordionGridLayout-232230449" Model : "disclaimer" Position : "left" Sign up now Forgot Email? Called the local and corporate office. This is the best way to manage and repair your business reputation. [66] The company announced 500 million users in July 2010. Preferably, it's working through the issue without doing further damage. I don't know that the issue is good business or not. WebAcceptance Now-M0810 employs Customer Service Representative at their Ashland, KY. I will never use their service again. I took 2,000 loan and there was a 60 days return and we call for return 15 days after purchase and no one help, we ent to the store and after 7 time they promise me they wont report me as late or damage my credit.3 month later they send me collection for 5,000 and damege my credit over 100 point and keep reporting every month. Throughout a shift I work closely with many colleagues as well as advise and provide help to many customers. At Ogden Villas our studio, 1, & 2 bedroom apartment homes feature lavishly large rooms with modern color tones throughout and wood-like flooring makes it a breeze to clean so you can I informed them that the account had fraudulent activities and was filed in bankrupcy.I was told that they paid they old account and that's why there's no payment recorded for Nov 2021. Now they keep auto charging me with cost increasing for NO reason. Customer service: 866-644-7687. Email us at ov@rent.dynasty.com. I was made to sit beside the most silent student in the class because I was very talkative. We have over 700 agents, online and in over 300 neighborhood locations ready to give you the service, respect and savings you deserve. Desired outcome: Complimentary Value Added Benefits Program. It has been described as "the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process". AcceptanceNow has a consumer rating of 1.3 stars from 191 reviews indicating that most customers are generally dissatisfied with their purchases. We dont require you to have an established FICO score or credit history to lease with us. Pinellas Park, Florida. Beware. Web2021_R2.36.6.2 {{'index_label_store' | translate}} : {{state}} {{storeNo}} {{'index_button_logout' | translate }} {{'index_button_training_Library' | translate }} She (India) then called me to say (I know your not in this store picking up this person items and there past due on the bill inwhich I know all customers information should only be discussed with that person and should be private. THE 120 days say as cash, NO NOT TRUE, YOU WILL HAVE OTHERS FEES ADDED. I will be using their services again if needed. Use your approval amount to lease merchandise with our partner retailers. Engagement Messenger. AcceptanceNOW Sales Associate/Customer Service Representative up to $14.50/hr - Mishawaka Mishawaka, IN Easy Apply 30d+ $15 Per Hour (Employer est.) WebB.tech, MBA (Marketing & Sales) with demonstrated industry experience in consulting, design and implementation of ServiceNow platform for multiple clients. 2 weeks after year one. WebAcceptanceNOW Customer Service Representative $13 to $14+ per Hour Fairlawn, OH Easy Apply 19d $12-$15 Per Hour (Employer est.) Belfast, Northern Ireland, United Kingdom. Bring resume to Sole Savers/Northwest Acceptance Corp. office (401 E 4th St Medford). Last resort is small claims. Submit a complaint and get your issue resolved. This was at the Forest Park, Ga location. Lease agreement requires, at minimum, verification of residence, income, and personal references. I expect the same in return! If you do not read the contract, you will get caught with the scam. The store manager and assistant manager both told me that my refund is on the way, this was 12/23/2022 value city furniture store location . The choice is yours. Monday through Friday 8:30 am to 5:30 pm ET. WebAcceptance Now offers: 5 day work week with 2 days off. I suppose you could at this point that might not bring them more money so they might not i dont know. I purchased a Dinner Room Set from Bob's Discount Furniture back in September 2020 in Hunt Valley, Maryland. Service Management for Issue Resolution. I'm sorry but this is an unacceptable practice and they should really care more about the people they rely on to use their service because otherwise there is no need for them if there are no customers. Apply Now . Knowledge Management. That is unacceptable no matter which way you look at it. PLEASE! Bill being waived on the remaining balance/ Terminated, I purshased a couch on 3-27-21 and they delayed it 3 times. See ANOW Store Manager for complete details. At Ogden Villas our studio, 1, & 2 bedroom apartment homes feature lavishly large rooms with modern color tones throughout and wood-like flooring makes it a breeze to clean so you can The companies that use them shld be ashamed. Digital Portfolio Management. Flexible payment options refers to monthly rental and early purchase options, including 90 day and 120 day options. Everything was fine and I made the payment and got new furniture, no problem! Average monthly wages for 2022 Hourly $3800/mo. Why? I was made to sit beside the most silent student in the class because I was very talkative. WebLogin - Credit Acceptance CUSTOMER PORTAL SIGN IN Make payments, see account details and more! I give it three stars because I was able to get a king sized bedroom set, a leather sectional for my family room, full dining room set, a banquette, leather living room set, a full size console among other things l used the program 3 times and came away with about 30K worth of furniture for a little less than 10K BECAUSE I was very pointed with my questions and I made them note specific dates on the contract. Hiding negative complaints is only a Band-Aid. Appreciate hearing from you. Currently in this position. I purchased living room coffee table that was priced at $325.00, I overlooked my 120 days to pay off and ended up paying double for what I paid. WebI have been trying to contact Acceptance Now since 4/28/2020 and still have yet to receive a call back or email regarding our requested pay-off information. WebCase Management. Earn up to 1 week PTO within 1st year. 615-675-9353 or Chat Now Monday through Friday: 10:00 AM or 7:00 PM CST Mail: P.O. Est. Thank you! I wish I wouldve looked at all of this before I purchased using them, I have an Open Account which started out ok making my payments. I will never buy anything from this so called company ever again and everyone will know how I was treated. They allowed me a new contract and lease agreement and started off with no issues but when I made my payment to the new contract, they took my Nov 2021 payment and sent it the old account that was back in 2019 without my knowledge. And no one knows why or can help me- So now dealing with bank for fraud. The police served her papers at her job. Responsible to manage the rotation of stock and ensure the store is presentable and clients have products ready at their disposal. I feel as though Rent-A-Center told them to deny me so they did and I honestly could spit Nails I'm so livid over the situation. thanks! Employee Purchase Plan. Ahsly and acceptance are nothing but a nightmare. I have paid over DOUBLE what the furniture cost was. Email Password Don't have an account? I have paid 1700. Web*The advertised service is a rental or lease purchase agreement provided by Acima. i cancelled and wanted my money back. Dont use these people they charge way to much i had my fridge 1 month paid off i thought they say i still owe 190.00 pait 850 for it there charging me 400 more interest and fees im paying off in WebMar 2022 - Present1 year. I would like to settle out my bill and exercise my early pay option. I would like something to be done immediately about this or I will contact my lawyer and take this to court. Submit a ticket Atlanta Office 1100 Circle 75 ParkwaySuite 800Atlanta, GA 30339(877) 882-5353 Shop Nearby Stores Get what you want with flexible payments* Instant Shopping Power If I wouldn't have called today, my poor parents would have ended up paying 6000$ for what was 2384$! Im speaking with an attorney to guide me in the right direction! WebSign in or create an account. I would like my money back and never use this company again! 615-675-9353 or Chat Now Monday through Friday: 10:00 AM or 7:00 PM CST Mail: P.O. I know now not to play this game with them and not to expect to get my $550 refund back, because waiting for something thats not coming is stressful. Didn't receive it for 8 months yet I was being harassed for payments but never an HONEST update as to when my order would arrive. And had to shut down: cancel my debit. My word is my bond and I dont break it for nothing. 599.00 and the mattress was 499.and the junk falling apart. DON'T APPLY FOR FINANCING buy outright or go elsewhere. * We partner with a large variety of furniture, appliance, and other retailers so you can easily afford the brands you love. Love, love, love working with Irais Martinez, manager at Acceptance Now, Santa Ana-located in the Ashley HomeStore at the MainPlace Mall. Pinellas Park, Florida. I purchase an adjustable bed for my husband who is disabled. When I went in to pay off my balance I was helped by Nahyr Hutsell. Aug 31 2017. WebExtensive ICT Project experience supporting the delivery of solutions in complex & challenging business environments. Then I called the rooms to go store and acceptance now custer service and they both were rude and hung up in my face after minutes of back n forth I still didnt understand why all of my money wasnt going towards the couch and it was a very bad experience. This will surely increase the credibility of your complaint. Tell us how we can help and we will get back to you within 24 hours. I quickly checked my account and saw that there is more than enough money to cover the transaction. About 22 days after it expired I reached out to pay the early pay option and was denied. This is very rude and unprofessional on her behalf. WebContact Contact Us CarNow takes pride in providing first class service to our current and prospective customers. Author: St Petersburg, Florida. Account still showing open and scheduled to withdraw. WebAcceptanceNOW Customer Service Representative $13 to $14+ per Hour Fairlawn, OH Easy Apply 19d $12-$15 Per Hour (Employer est.) I made purchase on june of 2019 and Furniture was damage i was promised anything wrong we take care of it., well is 2020 and just on 2/04/2020 Ashley manage to get the Furniture repair not only is been a hasle do deal with this people but there is no communication on their part and lies only lies. Belfast, Northern Ireland, United Kingdom. THE AMOUNT QUOTED IS NOT WHAT YOU PAY (HIDDEN FEES) THEY DO NOT EXPLAIN ALL FEES AND GET MAD IF YOU INQURIE ABOUT. Forgot Password? Looking for Technical Support? Consumers are mostly dissatisfied. At Ogden Villas our studio, 1, & 2 bedroom apartment homes feature lavishly large rooms with modern color tones throughout and wood-like flooring makes it a breeze to clean so you can I told her that she will not get into heaven like that. Same company they use for a rent to own. WebCall (702) 935-8908 or 24/7 text (702) 935-8908. WebClaims representative: 866-447-8072. [67] Half of the site's membership used Facebook daily, for an average of 34 minutes, while 150 million users accessed the site from mobile devices. My contract has been paid in full! They asked me to take a picture of it and email it to the email provided by representative. WebATTN: AcceptanceNOW Customer Service 5501 Headquarters Dr. Plano, TX 75024 Phone number: (770) 574-4224 Should I contact or pay Acceptance Now Collections? Customer Service Representative - Sioux City - Now Hiring . Back to search . Please don't select auto pay, they will deduct your account every day, instead of monthly. I told her that I need to speak to someone else and I said I don't know how you can work for a company that is ripping poor people off any people for all that matters. 02:04 PM. Please for your own peace of mind Stay away from Ashley at Gaithersburg md. Consumers complaining about AcceptanceNow most frequently mention customer service, value city and last payment problems.AcceptanceNow ranks 468th among Furniture sites. Apply Now . Paid off account 8/2/20. Thank you. WebSearch reviews. I always pay my debts, but to me its nobody's right to promise to close or waive something on an old account only to come back after you've promised the customer that it was resolved and then go on to rent you something new under a new contract and at their own doing, take a payment that you have made and to do and put it onto an account that you said was resolved, especially without permission and then place it on your credit report as if to say that the customer didnt make payments for 60 days. Email us at ov@rent.dynasty.com. Full-time, Part-time . I urge you not to use AcceptanceNow. she then told me that my payment will be $230 dollars a month for 90 days if not paid by then they would start charging an interest on the purchase once again I was fine with that, but I asked her if I can pay it off before then and she begin to explain how each payment was going to build my credit if I pay it within six months as long as I don't miss any payments. The manager began to harass me after I came into the store to pick up an item from my significant other who has an open account also. Thank you so much for writing this. [66] The company announced 500 million users in July 2010. $10.68 - $14.89 . You may want to contact AcceptanceNOW customer service to see if you can work something out with the company. Do not buy from Bobs Furniture Dedham Ma. Reading all these complaints scares me into thinking I will not be getting my refund. Clarity on why balance owed is still more than cost of furniture. Lease Purchase/Lease/Rental Purchase. And when she went yesterday to make the last payment. WebTo reset your password, call AcceptanceNOW Support at 1-866-317-2011. WebOverview. AcceptanceNow has a consumer rating of 1.3 stars from 191 reviews indicating that most customers are generally dissatisfied with their purchases. WebLocation & Hours 905 Perimeter Dr Schaumburg, IL 60173 Access Rd & Roosevelt Blvd Get directions Edit business info You Might Also Consider Sponsored Moon Valley Nurseries 262 4.5 miles away from Acceptance Now Brett A. said "Wow-absolutely blown away by the value I received. Well. They took my mom's [censored]ing money. Walk-Up Experience for Customer Service. 4 Voya Internal Data for 12-month period ending June 30, 2019 5 PWC Corporate Advocacy Program. Bankruptcy department: 800-993-1858. Do not use them unless you plan to payoff your item as soon as possible otherwise you pay almost triple of what it is actually worth. I was shocked to hear the women over the phone told me that my balance was $1,240.00 [censored] I said how can that be and the women told me because after 90 days if I didn't pay in full that the was going to start charging interest. We live where you do. They charge you extra and when you try to speak with customer service they cannot explain your balance. Lost my job the. Consumers are mostly dissatisfied. I will NEVER EVER EVER purchase furniture with Bob's using AcceptanceNow. Every time I have a question like if Im getting weird symptoms, I always hear back right away. Don't deal with them! WebContact Contact Us CarNow takes pride in providing first class service to our current and prospective customers. WebNissan safety recall & service info Using your Vehicle Identification Number (VIN), you can quickly establish if there are any recalls specific to your Nissan. Apply online instantly. Self-Service. Service Management for Issue Resolution. I was fine with that the finance lady pulled out her lap top computer and begin speed reading the terms and conditions and past me the tablet computer for me to sign with my initials and I did, she repeated the process for about 15 times. AcceptanceNow reviews 82 T terrence smallwood of US Feb 08, 2023 1:40 pm EST Refund Reading all these complaints scares me into thinking I will not be getting my refund. Purchased Sofa leased loveseat I made my payments and as of yesterday went in to make my payment of $250 my balance was $474 so after I made my $250 I was advised that my balance was $610. I filled a complaint. Now I am getting UNAUTHORIZED charges taken out of my account. It was paid in full- one year later TODAY Sept 15, 2022. I was in the store on 7/25/2019 and applied for acceptance now and got approved. Paul Selden pointed out that in this context, sales referred to the output of a yes i was informed that it could be returned just pay what i owe which is January, I already paid Nov Dec. I asked for an extension on our bed so you kept trying to take the money out of our checking account. You may want to contact AcceptanceNOW customer service to see if you can work something out with the company. Love, love, love working with Irais Martinez, manager at Acceptance Now, Santa Ana-located in the Ashley HomeStore at the MainPlace Mall. Make low monthly payments or you can purchase early to save! While no credit history is required, Acima obtains information from consumer reporting agencies in connection with a lease application. He became septic. Hi Mr Tee. It is not a loan, credit or financing. Stop predatory lending. WebLogin - Credit Acceptance CUSTOMER PORTAL SIGN IN Make payments, see account details and more! I would like my money back and never use this company again! 00 plus they want then4 months. I had a passion for cars and computers.
Now, when I think about it, it all makes sense to me !
I am a SAP Integration Consultant with nearly a decade of experience in the All the other drama aside, you purchased furniture in November and decided you wanted to return it after the holidays. WebAcceptance Now Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 162 reviews Location All Ratings by category 2.4 Work-Life Balance 3.2 Pay & Benefits 2.9 Job Security & Advancement 2.8 Management 2.8 Culture Sort by Helpfulness Rating Date Language WebSearch reviews. Tip for consumers:I would run like hell from this company. The question then becomes, will the store accept a return after that length of time? Very nice, detailed, smart and understanding. They told her she owed $800.00 dollars that's b.s. Sit/lay on the FLOOR! WebAcceptance offers plenty of ways to get in touch with us. WebSales process engineering is intended to design better ways of selling and make salespeople's efforts more productive. WebAcceptance offers plenty of ways to get in touch with us. AcceptanceNOW Customer Service I tried calling the business that we made purchase from (Bob's Furniture) & they told me in their system we were paid in full, that I had to talk to the finance kiosk within the store. Knowledge Management. They never took the final payment but instead rolled me into a rental contract where the balance is now still more than the cost of furniture a year later. WebNissan safety recall & service info Using your Vehicle Identification Number (VIN), you can quickly establish if there are any recalls specific to your Nissan. I was debating on what furniture I wanted so I didn't return until two days later on 7/27/2019 when it was another women working who was the manager. 2 weeks after year one. GHETTO! They never called, but I went back to the branch that I purchased and paid off account and requested a copy of the Certificate of Ownership. Explanation on why payments continued after last payment. Email Password Don't have an account? Bill being waived on the remaining balance/ Terminated, Read full review of AcceptanceNow and 1 comment, For Melvin to lose his job or suspended for a week without pay. this is my final attempt to get the money you owe me, i will talk to a lawyer. This is one year later. Had my son apply they approved him for 600 what a $#*!ing joke. The price was $800.00 but I couldn't afford to buy up front so the salesman told me about AcceptanceNow to finance it. WebCall (702) 935-8908 or 24/7 text (702) 935-8908. Omnichannel 1. Department & Outlet Stores: Acceptance Now/Rooms To Go. If you need to speak with someone directly, please call or email us. While no credit history is required, Acima obtains information from consumer reporting agencies in connection with a lease application. Which I just found out today is 120 days. She told me I was being rude and that she is now hanging up on me. [protected]. Desired outcome: WebWhy Acceptance. The salesman convinced me to finance the purchase which I did and started on auto pay. Acceptance Now's Customer Service score was rated 1.5 stars by customers who have used Acceptance Now's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage. Dont do it! AcceptanceNOW Customer Service Bring resume to Sole Savers/Northwest Acceptance Corp. office (401 E 4th St Medford). I used this company to buy my couch.