2019-06-03 22:19:04, Info CSI 0000212a [SR] Verify complete Beginning June 18th, 2018 - Sophos Central started detecting this CredGuard false positive for RedCloak on many of our Windows10 hosts [C:\Program Files (x86)\Dell SecureWorks\Red Cloak\inspector64.exe] 2019-06-03 22:26:52, Info CSI 0000407a [SR] Verify complete At the time of discovery, my (then) employer was using a suite of SecureWorks services, with a product called Red Cloak being a core component. 2019-06-03 22:23:26, Info CSI 000031ed [SR] Verify complete Note: [PATH] = The full directory path to where the taegis-agent_[VERSON]_x64.msi file is located. 2019-06-03 22:27:06, Info CSI 0000415c [SR] Verify complete 2019-06-03 22:18:11, Info CSI 00001e23 [SR] Beginning Verify and Repair transaction In one run, we stopped the traffic at around 9 hours but the CPU usage more than 1500 millicores and it stayed at the same level even after we stopped traffic whereas initial usage before traffic run was much below 500 millicores. Always On "Red Cloak offers deep detection capabilities because of CTU intelligence. Then, I ran Mimikatz successfully and did not receive any alerts from Red Cloak. New comments cannot be posted and votes cannot be cast. 2019-06-03 22:20:50, Info CSI 000027b8 [SR] Beginning Verify and Repair transaction Ok thanks for the assistance ;) Here is the first log, ADWcleaner. 2019-06-03 22:10:32, Info CSI 0000054c [SR] Beginning Verify and Repair transaction But for example this morning I have 4 WORD documents open, 13 IE 11 tabs open, Outlook open, 6 Excel spreadsheets open, and yet CPU usage is running below 10%. 2019-06-03 22:22:27, Info CSI 00002d69 [SR] Verifying 100 components We ran UMA traffic with 10000 users at about 400 requests/second for around 10 hours. 2019-06-03 22:19:25, Info CSI 000022c6 [SR] Verifying 100 components We understand complex security environments and are passionate about simplifying security with Defense in Concert so that security becomes a business enabler. Red Cloak Threat Detection and Response is the first in a suite of software-driven products and services that Secureworks plans to release. 2019-06-03 22:23:21, Info CSI 00003186 [SR] Verify complete Internet speed on wireless , same exact spot went from 35Mbps to 1Mbps The file will not be moved unless listed separately. Make sure that it is the latest version. 2019-06-03 22:22:17, Info CSI 00002ce5 [SR] Verifying 100 components 2019-06-03 22:19:50, Info CSI 00002478 [SR] Verify complete I've done a lot of web searching as well as this forum and none of the fixes seem to either work or apply to me. 2019-06-03 22:18:48, Info CSI 00002044 [SR] Verify complete 2019-06-03 22:11:56, Info CSI 000009bc [SR] Verify complete 2019-06-03 22:26:31, Info CSI 00003f32 [SR] Beginning Verify and Repair transaction So far we haven't seen any alert about this product. If any objects are detected, uncheck any items you want to keep. 2019-06-03 22:16:14, Info CSI 00001727 [SR] Verifying 100 components Agent starts in debug mode and writes verbose information into the log files. 2019-06-03 22:21:36, Info CSI 00002a4c [SR] Verify complete . 2019-06-03 22:19:38, Info CSI 000023a4 [SR] Verify complete Once the cleaning process is complete, AdwCleaner will ask to restart your computer. 2019-06-03 22:24:00, Info CSI 000034ce [SR] Verifying 100 components 2019-06-03 22:25:17, Info CSI 000039df [SR] Verifying 100 components 2019-06-03 22:27:26, Info CSI 000042a3 [SR] Verify complete 2019-06-03 22:15:01, Info CSI 000012de [SR] Beginning Verify and Repair transaction 2019-06-03 22:14:48, Info CSI 000011f9 [SR] Verifying 100 components Intel Dual Band Wireless-AC 3160 = Wi-Fi (Connected), Host Name . 2019-06-03 22:21:13, Info CSI 00002902 [SR] Beginning Verify and Repair transaction cpu: "2" 2019-06-03 22:15:13, Info CSI 000013ab [SR] Verify complete 2019-06-03 22:26:03, Info CSI 00003d36 [SR] Beginning Verify and Repair transaction System requirements must be met when installing the Secureworks Red Cloak Endpoint agent. 2019-06-03 22:28:00, Info CSI 000044b7 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:02, Info CSI 00000753 [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:26, Info CSI 0000006e [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:23, Info CSI 00004659 [SR] Verify complete 2019-06-03 22:24:23, Info CSI 00003676 [SR] Verifying 100 components Task manager reads 4% cpu, 26% memory and 0% disk. secureworks redcloak high cpusecureworks redcloak high cpu secureworks redcloak high cpu. Follow @Secureworks on Twitter 2019-06-03 22:27:32, Info CSI 0000430e [SR] Beginning Verify and Repair transaction We currently have secureworks for part of our IDS/IPS response, use red cloak on our servers and have iSensors inbetween our firewalls and internal network. . Trivial local bypass of Secure Works Red Cloak telemetry discovered August 2019. 2019-06-03 22:25:50, Info CSI 00003c63 [SR] Verifying 100 components 2019-06-03 22:27:14, Info CSI 000041d3 [SR] Beginning Verify and Repair transaction Successfully flushed the DNS Resolver Cache. If an entry is included in the fixlist, it will be removed. In another run, after 10 hours (at the session time-out instance), the CPU usage spiked above 2000 millicores and pods started crashing. 2019-06-03 22:20:59, Info CSI 00002824 [SR] Verify complete . . 2019-06-03 22:19:12, Info CSI 000021ec [SR] Verify complete 2019-06-03 22:10:39, Info CSI 0000061c [SR] Beginning Verify and Repair transaction 2019-06-03 22:26:59, Info CSI 000040eb [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:00, Info CSI 000034cd [SR] Verify complete I opened a support ticket to review and we started looking at various log files. Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions. Above shows the error that happened when I had removed all permissions except for my own user account. Secure Works immediately acknowledged the bug and agreed to a 90-day target fix, and requested a delay in publication until customers could update. So please clean boot the system using the link below on the system. 2. 2019-06-03 22:22:47, Info CSI 00002eae [SR] Verify complete memory: 2Gi And when the overall CPU demand goes high, then all of the "little" services increase their demand by an order of magnitude and it pushes the demand to 100%. Download speed not only fixed but faster than it was before. 2019-06-03 22:11:57, Info CSI 000009be [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:23, Info CSI 0000465a [SR] Verifying 100 components 2019-06-03 22:25:43, Info CSI 00003bf4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:14:05, Info CSI 00000f1a [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:04, Info CSI 0000212b [SR] Verifying 100 components 2019-06-03 22:14:27, Info CSI 000010a9 [SR] Verifying 100 components We have been really unhappy with their responses and in general any guidance on security responses for our servers and network. However, as of Windows Agent 2.0.7.9 it is confirmed to be corrected. 2019-06-03 22:23:56, Info CSI 00003468 [SR] Beginning Verify and Repair transaction I would highly suggest if you can do a clean-up on your PC/laptop and run full scan with antivirus and anti-malware programs separately so your hardware will not overheat (which is almost impossible but you never know). Managed Detection and Response (MDR), powered by Red Cloak. 2019-06-03 22:16:27, Info CSI 00001822 [SR] Verify complete 2019-06-03 22:24:50, Info CSI 00003824 [SR] Verify complete Las Vegas, August 6, 2019 Secureworks announced that its SaaS product, Red Cloak Threat Detection and Response (TDR), is now available with a 24/7 service option to help organizations rapidly scale their security expertise and defeat cyber adversaries. 2019-05-31 08:59:32, Info CSI 0000001e [SR] Verify complete 2019-06-03 22:19:38, Info CSI 000023a6 [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:39, Info CSI 0000061b [SR] Verifying 100 components 2019-06-03 22:12:14, Info CSI 00000a9d [SR] Verify complete The file will not be moved. I've got a 2010 Dell Studio laptop, Intel processor, 4GB ram, 320 GM hard drive (180 GB consumed)running Win 7 and IE 11that is giving me CPU usage problems. 2019-06-03 22:27:44, Info CSI 000043a0 [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:19, Info CSI 0000225c [SR] Verify complete 2019-06-03 22:22:47, Info CSI 00002eaf [SR] Verifying 100 components If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives. Anything else I can do? 2019-06-03 22:10:21, Info CSI 0000047b [SR] Verifying 100 components 2019-06-03 22:12:20, Info CSI 00000b08 [SR] Verifying 100 components 2019-06-03 22:18:11, Info CSI 00001e21 [SR] Verify complete 2019-06-03 22:12:28, Info CSI 00000b7c [SR] Verify complete . When the scan completes, a log will open on your desktop. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. https://keycloak.discourse.group/t/cpu-and-memory-growing-linearly-over-time-is-there-a-leak/909, https://issues.redhat.com/browse/KEYCLOAK-13911, https://issues.redhat.com/browse/KEYCLOAK-13180, https://keycloak.discourse.group/t/cpu-and-memory-growing-linearly-over-time-is-there-a-leak/909, Screenshot_2020-05-05 A A resource usage - Grafana.png, In case of any question or problem, please. 2019-06-03 22:16:24, Info CSI 000017bd [SR] Beginning Verify and Repair transaction Anyways, fast.com has no change in speed results. step 3. 2019-06-03 22:27:20, Info CSI 0000423b [SR] Verify complete The CPU usage increased and there were continuous CPU spikes at every 30 minute interval whenever the refresh token was used to acquire access tokens (30 min access token . 2019-06-03 22:22:01, Info CSI 00002bf6 [SR] Verify complete Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC. 2019-06-03 22:10:35, Info CSI 000005b3 [SR] Verifying 100 components 2019-06-03 22:23:01, Info CSI 00002fe5 [SR] Verifying 100 components 2019-06-03 22:23:56, Info CSI 00003466 [SR] Verify complete Restart Red Cloak service: systemctl restart redcloak. I've ran both AVG and Malwarebytes and they've . Any ideas? Red Cloak software brings advanced threat analytics to thousands of customers, and the Secureworks Counter Threat Platform processes over 300B threat events per day. 2019-06-03 22:24:43, Info CSI 000037bd [SR] Verify complete 2019-06-03 22:18:41, Info CSI 00001fd1 [SR] Verify complete Instructions. 2019-06-03 22:18:48, Info CSI 00002046 [SR] Beginning Verify and Repair transaction Secureworks adds more layers of security to our business by quickly detecting threats and combating them effectively in real time. Alternatives? 2019-06-03 22:25:24, Info CSI 00003ab2 [SR] Verify complete 2019-06-03 22:09:26, Info CSI 0000006d [SR] Verifying 100 components I'm going to limp along by restarting the computer when it gets slow (shades of Windows 95) and get a new computer when Win 10 comes out. 2019-06-03 22:10:45, Info CSI 00000682 [SR] Verify complete ), (If needed Hosts: directive could be included in the fixlist to reset Hosts. 2019-06-03 22:16:27, Info CSI 00001824 [SR] Beginning Verify and Repair transaction . Could you please check and suggest what can be done so that CPU usage is reduced especially after end of traffic run? Dad, CISSP/CISM/CISA, accused SME, wannabe foodie, wine, hockey, golf, music, travels. 2019-06-03 22:20:13, Info CSI 000025c6 [SR] Beginning Verify and Repair transaction This agent version also allowed logging level changes without restarting. 2019-06-03 22:22:57, Info CSI 00002f7f [SR] Beginning Verify and Repair transaction Before I did the clean reinstall of Win7 last Friday, I did numerous full virus scans (Microsoft Security Essentials)and malware scans (Malwarebytes) and never found anything. As a reminder, I did a cleanWin7 reinstallation last Friday and have only installed Java, Adobe reader, Adobe Flash, Malwarebytes, Dropbox, Office 2010, Netgear Genie, Chrome, and Microsoft Security Essentials. 2019-06-03 22:10:01, Info CSI 0000033e [SR] Verify complete Stop doing this. Push CTRL+ALT+DELETE and open task manager. 2019-06-03 22:25:24, Info CSI 00003ab3 [SR] Verifying 100 components 2019-06-03 22:23:30, Info CSI 00003256 [SR] Verify complete 2019-06-03 22:27:52, Info CSI 00004420 [SR] Beginning Verify and Repair transaction https://issues.redhat.com/browse/KEYCLOAK-13180 2019-06-03 22:28:00, Info CSI 000044b5 [SR] Verify complete 2019-06-03 22:13:26, Info CSI 00000e20 [SR] Verifying 100 components 2019-06-03 22:28:30, Info CSI 000046c1 [SR] Verifying 100 components He/him. https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-19620. 2019-06-03 22:15:07, Info CSI 00001344 [SR] Verifying 100 components 2019-06-03 22:25:56, Info CSI 00003ccc [SR] Verifying 100 components 2019-06-03 22:15:13, Info CSI 000013ad [SR] Beginning Verify and Repair transaction 2019-06-03 22:27:14, Info CSI 000041d1 [SR] Verify complete This caused a logical bypass to happen; since this little step of the overall telemetry process failed, no alerts were made and no record of Mimikatz being executed appeared in the Red Cloak portal, only in the local log file. If your topic is closed and you still need assistance, send me or any Moderator a Private Message with a link to your topic. *Update: CVE-201919620 was assigned for this issue.*. 2019-06-03 22:17:22, Info CSI 00001bbb [SR] Verify complete Jerry Ryan, VP of IT, We Florida Financial, Stacy Leidwinger, VP of Portfolio Marketing. Its pretty invasive for a personal laptop lol. I explored a lot of possible issues but none resolved the problem so I reinstalled Win 7 on Friday, January 16. 2019-06-03 22:22:01, Info CSI 00002bf8 [SR] Beginning Verify and Repair transaction The problem is explained like this Fix result of Farbar Recovery Scan Tool (x64) Version: 01-06-2019. : r/sysadmin. 2019-06-03 22:16:01, Info CSI 0000164e [SR] Verify complete Secureworks Red Cloak Endpoint requires outbound traffic to be added to the allowlist for: Specific system requirements differ whether Windows or Linuxis in use. I am reaching the conclusion that I have a defective system. Secureworks Taegis ManagedXDR is the #3 ranked solution in MDR Services. 2019-05-31 08:59:22, Info CSI 00000006 [SR] Verifying 1 components secureworks = worthless. This article may have been automatically translated. These risks and uncertainties include, but are not limited to, competitive uncertainties and general economic and business conditions in Secureworks' markets as well as the other risks and uncertainties that are described in Secureworks' periodic reports and other filings with the Securities and Exchange Commission, which are available for review through the Securities and Exchange Commission's website at www.sec.gov. 2019-06-03 22:17:22, Info CSI 00001bbc [SR] Verifying 100 components Ravi,are you suggestingrunning applications "in pairs" to see if there are interactions that are different in one pair or another? Latest News: The Week in Ransomware - March 3rd 2023 - Wide impact attacks, Featured Deal: Build an instant training library with this lifetime learning bundle deal, This is my Mom's laptop. 2019-06-03 22:09:22, Info CSI 00000007 [SR] Beginning Verify and Repair transaction Forward-looking statements in this press release include statements related to expectations and beliefs regarding the Managed Detection and Response, powered by Red Cloak service, the Red Cloak Threat Detection and Response application, and the expected capabilities and benefits of the application and future Red Cloak SaaS solutions. ), 2019-05-24 08:23 - 2019-05-24 08:26 - 000011616 _____ C:\Users\Kim Thoa\Downloads\FRST.txt, ==================== One month (modified) ========, 2019-05-24 08:26 - 2018-09-15 00:33 - 000000000 ___HD C:\Program Files\WindowsApps, ==================== SigCheck ===============================, (There is no automatic fix for files that do not pass verification. 2019-06-03 22:14:05, Info CSI 00000f19 [SR] Verifying 100 components 2019-06-03 22:28:18, Info CSI 000045ec [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:44, Info CSI 000037be [SR] Verifying 100 components 2019-06-03 22:24:50, Info CSI 00003826 [SR] Beginning Verify and Repair transaction Similar issues observed in the past: 2019-06-03 22:25:50, Info CSI 00003c64 [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:52, Info CSI 00000955 [SR] Verify complete 2019-06-03 22:23:11, Info CSI 000030b4 [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:39, Info CSI 00004790 [SR] Verifying 60 components 2019-06-03 22:25:20, Info CSI 00003a47 [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:26, Info CSI 000004e2 [SR] Verify complete 2019-06-03 22:17:00, Info CSI 00001a5a [SR] Verify complete 2019-06-03 22:25:56, Info CSI 00003ccd [SR] Beginning Verify and Repair transaction 2019-06-03 22:11:52, Info CSI 00000956 [SR] Verifying 100 components 2019-06-03 22:09:50, Info CSI 00000271 [SR] Beginning Verify and Repair transaction 2019-06-03 22:17:33, Info CSI 00001c2a [SR] Verifying 100 components However most often I have only Outlook, WORD, Excel, and IE 11 open at any given time. Which is still better than constant. The CPU usage increased and there were continuous CPU spikes at every 30 minute interval whenever the refresh token was used to acquire access tokens (30 min access token lifespan). 2019-06-03 22:23:11, Info CSI 000030b3 [SR] Verifying 100 components These are essentially the only applications I run. 2019-06-03 22:17:58, Info CSI 00001d4c [SR] Beginning Verify and Repair transaction 2019-06-03 22:19:44, Info CSI 0000240f [SR] Beginning Verify and Repair transaction "The actionable insights generated by Red Cloak TDR will now be available to organizations who want software-enabled hunting, detection and response capabilities, but also prefer the turnkey support of an experienced provider," said Wendy Thomas, chief product officer of Secureworks. 2019-06-03 22:20:25, Info CSI 0000266c [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:38, Info CSI 00001901 [SR] Verify complete 2019-06-03 22:25:56, Info CSI 00003ccb [SR] Verify complete 2019-06-03 22:25:20, Info CSI 00003a45 [SR] Verify complete Well yeah no shit, most Endpoint Security/AV by definition have to be invasive to do their job. 2019-06-03 22:10:21, Info CSI 0000047a [SR] Verify complete A restart always fixed the problem. . 2019-06-03 22:17:33, Info CSI 00001c2b [SR] Beginning Verify and Repair transaction 2019-06-03 22:13:53, Info CSI 00000e91 [SR] Verify complete 2019-06-03 22:18:34, Info CSI 00001f66 [SR] Verify complete 2019-06-03 22:21:06, Info CSI 00002893 [SR] Verify complete 2019-06-03 22:28:06, Info CSI 0000451d [SR] Verifying 100 components 2019-06-03 22:16:02, Info CSI 00001650 [SR] Beginning Verify and Repair transaction 2019-06-03 22:28:43, Info CSI 000047ce [SR] Verify complete 2019-06-03 22:18:19, Info CSI 00001e90 [SR] Beginning Verify and Repair transaction 2019-06-03 22:16:07, Info CSI 000016ba [SR] Verifying 100 components 2019-06-03 22:14:34, Info CSI 0000111a [SR] Beginning Verify and Repair transaction Uh oh, what happened? ), HKU\S-1-5-21-2329281988-2336120714-2240144410-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg, ==================== MSCONFIG/TASK MANAGER disabled items ==. ), (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default. 2019-06-03 22:12:59, Info CSI 00000cdb [SR] Verify complete Disable one module at a time and start the Red Cloak . 2019-06-03 22:12:50, Info CSI 00000c6d [SR] Verifying 100 components I downloaded the Mimikatz binary without any modifications to a unique folder on the local C:\ drive of a testing endpoint. It could be the Dell really has really horrible internet ethernet. 2 In cases where Secureworks Red Cloak Endpoint supports an . ), Task: {0A162AAB-1FD9-45E0-87A3-129B1C2458D9} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\platform\4.18.1902.2-0\MpCmdRun.exe [470952 2019-02-22] (Microsoft Corporation -> Microsoft Corporation), (If an entry is included in the fixlist, the task (.job) file will be moved. : Media disconnected. I was experiencing slowing of my download speed - dropped in half every 2 hours or so after a restart. I requested a CVE for this issue to help push public awareness, in addition to this blog post, but I am frankly not sure if this meets the criteria for a CVE. Knowledge gained from more than 1,000 incident response engagements per year informs the continuously updated threat intelligence and analytics used to recognize malicious activity. The processes that produce excess CPU demand vary. 2019-06-03 22:25:09, Info CSI 00003973 [SR] Verifying 100 components 2019-06-03 22:21:47, Info CSI 00002b25 [SR] Verifying 100 components 2019-05-31 08:59:27, Info CSI 0000000e [SR] Verifying 1 components 2019-06-03 22:19:31, Info CSI 00002335 [SR] Verifying 100 components 2019-06-03 22:22:52, Info CSI 00002f17 [SR] Verifying 100 components Also, please check if there is backup software or antivirus scan which runs on the system when the issue reoccurs. 2019-06-03 22:24:50, Info CSI 00003825 [SR] Verifying 100 components 2019-06-03 22:27:20, Info CSI 0000423d [SR] Beginning Verify and Repair transaction Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks Taegis, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers' ability to detect advanced threats, streamline and collaborate on investigations, and . #IWork4DellOrder StatusDrivers and Manuals. 2019-06-03 22:23:01, Info CSI 00002fe4 [SR] Verify complete 2019-06-03 22:14:34, Info CSI 00001119 [SR] Verifying 100 components 2019-06-03 22:14:26, Info CSI 000010a8 [SR] Verify complete 2019-06-03 22:12:14, Info CSI 00000a9f [SR] Beginning Verify and Repair transaction 2019-06-03 22:23:56, Info CSI 00003467 [SR] Verifying 100 components 2019-06-03 22:15:07, Info CSI 00001343 [SR] Verify complete 2019-06-03 22:26:11, Info CSI 00003da0 [SR] Beginning Verify and Repair transaction I assume since I also was involved in all 3 machines, a similar rogue or trojan must be present on this machine as well, as the PC and gateway laptop was resolved. 2019-06-03 22:25:33, Info CSI 00003b24 [SR] Verify complete 2019-06-03 22:22:35, Info CSI 00002ddf [SR] Verify complete 2019-06-03 22:09:41, Info CSI 000001a3 [SR] Beginning Verify and Repair transaction Exponentially Safer., Secureworks Contact 2019-06-03 22:09:22, Info CSI 00000006 [SR] Verifying 100 components Secureworks Taegis ManagedXDR Overview. 2019-06-03 22:16:38, Info CSI 00001902 [SR] Verifying 100 components 2019-06-03 22:22:47, Info CSI 00002eb0 [SR] Beginning Verify and Repair transaction 2019-06-03 22:10:07, Info CSI 000003a8 [SR] Beginning Verify and Repair transaction Take note, I have found the "antimalwareservice executable" to be using the disk at 100%. 2019-06-03 22:18:04, Info CSI 00001db5 [SR] Beginning Verify and Repair transaction 2019-06-03 22:24:32, Info CSI 000036e5 [SR] Verifying 100 components 2019-06-03 22:23:42, Info CSI 00003329 [SR] Verifying 100 components 2019-06-03 22:22:40, Info CSI 00002e46 [SR] Verify complete We have been really unhappy with their responses and in general any guidance on security . Wouldthis give a different result than enabling them? Check the box for, Once you have created the restore point, press the, Close the Task Manager. Click on, On the next screen, you can leave feedback about the program if you wish. I assume since I also was involved in all 3 . 2019-06-03 22:20:49, Info CSI 000027b6 [SR] Verify complete I've had an independent computer repair shop look at it and they have suggested an essentially undiagnoseable hardware issue. 2019-06-03 22:21:30, Info CSI 000029e1 [SR] Verify complete 2019-06-03 22:21:23, Info CSI 00002972 [SR] Beginning Verify and Repair transaction Taegis XDR ingests, enriches, and correlates data from a variety of endpoint, network, cloud and business systems. 2019-06-03 22:13:07, Info CSI 00000d45 [SR] Verifying 100 components If no objects are detected, close the AdwCleaner window. 2019-06-03 22:09:45, Info CSI 00000209 [SR] Verifying 100 components 2019-06-03 22:28:18, Info CSI 000045ea [SR] Verify complete 2019-06-03 22:28:35, Info CSI 00004729 [SR] Verifying 100 components When we execute the standard Red Cloak Test methodology, alerts were fired off no problem. 2019-06-03 22:10:15, Info CSI 00000410 [SR] Verify complete 2019-06-03 22:14:41, Info CSI 00001187 [SR] Beginning Verify and Repair transaction 2019-06-03 22:09:41, Info CSI 000001a1 [SR] Verify complete There does seem to be a dependence on which web sites I'm connected to w/IE 11 but even that is not reproducible. 2019-06-03 22:24:18, Info CSI 0000360c [SR] Verify complete 2019-06-03 22:20:42, Info CSI 00002745 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:03, Info CSI 0000390a [SR] Verifying 100 components 2019-06-03 22:28:05, Info CSI 0000451c [SR] Verify complete Items that are especially important will be highlighted in. 2019-06-03 22:22:52, Info CSI 00002f18 [SR] Beginning Verify and Repair transaction If I shut down all applications before the CPU gets totally consumed then the demand of the little services will slowly return to normal (30-60 minutes). 2019-06-03 22:15:01, Info CSI 000012dd [SR] Verifying 100 components . Considering the portrayed client base of Secure Works, this downplaying of impact is worrisome to me. 2019-06-03 22:10:51, Info CSI 000006eb [SR] Beginning Verify and Repair transaction . . We generate around 2 billion events each month. limits: cpu: 800m 2019-06-03 22:18:04, Info CSI 00001db3 [SR] Verify complete 2019-06-03 22:10:15, Info CSI 00000411 [SR] Verifying 100 components According to Secureworks' latest Incident Response Insights Report, adversaries remained undetected for 111 days on average in 2018. 2019-06-03 22:25:17, Info CSI 000039de [SR] Verify complete 2019-06-03 22:28:30, Info CSI 000046c0 [SR] Verify complete Sorry for the slower responses, as this is my Mom's machine. 2019-06-03 22:12:02, Info CSI 00000a25 [SR] Beginning Verify and Repair transaction 2019-06-03 22:25:17, Info CSI 000039e0 [SR] Beginning Verify and Repair transaction Essentially, this was a logic flaw in the agents workflow. Not sure if the program Windows defender is buggy or some trojan is causing it to behave that way.