lennox icomfort support

It depends on the equipment you have in your home. You can find a dealer near you here: http://www.lennox.com/locate/. The temperature on the thermometer isnt always the temperature you feel. Lets say that you have two outdoor units. Please refer to the related questions below for the meaning of "demand" and "runtime". We recommend you do not install the iComfort S30 yourself. Minimum chance of false alarm being shown. How do I change the heating or cooling mode? Aggressive - Will Shorten time to display any Comfort Fault Alarms. What features or advantages does the iComfort E30 Smart Thermostat offer? For example, a system running at 50% cooling demand is delivering half of its maximum cooling capacity. In menu > settings > notifications > reminders, you're given two options: "Calendar" and "Run-Time". We recommend you hire a certified dealer to do the installation for you. If your thermostat is in Away or (active) Smart Away, cancel it from the thermostat, app or portal. Model No. 2. What variables can I turn on/off in the hide/show panel? Phone The humidity options available to you are located under menu > settings > humidity. 2: Tap Edit Schedule button on the Select modes screen. For integration with iComfort thermostats, you must contact your Control4 dealer directly to download and install the necessary driver for your operating system. The shaded/darker areas in the slider represent the allowable range of values for humidification and dehumidification. After a Hold is set, you can choose to Cancel the schedule hold, which will resume the schedule to normal operation. Alexa will control your iComfort a little differently when its in Heat and Cool mode, which can automatically switch between heating and cooling as needed.For instance, if you ask Alexa to set the temperature to 70F (21.0C), your thermostat will use this as a midpoint temperature between the heat and cool setpoints,setting the Heat temperature to 69F (20.5C) and Cool temperature to 72F (22.0C). The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. Alternatively, going on vacation could reduce demand if you set your system to Away mode or if you are using Smart Away. To use Away Mode, you manually put your system in Away Mode when you leave your house by tapping the Away button on the home screen on your thermostat (bottom left). What is the difference between Emergency Heat and Auxiliary Heat? Please click here to view instructions on re-registering your iComfort thermostat. Smart Away can only be enabled if you have an iComfort S30 account and youre signed-in on your thermostat. You can specify your Smart Away settings such as away fence and away set-points in the iComfort S30 Mobile App under menu > settings > away. This includes when Fan circulation is manually set to On and when allergen defender is on. It is divided into 3 sections: 1. Here are some pointers to reduce cooling or heating demand in your iComfort M30 system: 1) When in cooling, raise your cooling set-point to the highest temperature which you can be comfortable. Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. A two stage system operating at 75% demand run first stage 50% of the time and second stage 50% of the time. How do I allow or disallow my dealer to have Remote Access to my system? This means youll always be comfortable and saving energy when youre away. Heating 2. You can utilize the Smart Away feature on the iComfort S30 thermostat to do this automatically. How does the PureAir S measure the life of the filter and purifier? Thanks, Edward 0 Kudos Share Reply EdwardT Community Specialist These settings will then apply to all zones within that system. The iHarmony system can support up to four zones. 4. When you create an iComfort E30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. It is divided into 3 sections: 1. Email Need help? Feels Like comes enabled by default. Weather-On-Demand: Live up-to-date weather data and seven-day forecasts. FAQs | Support Center - Lennox iComfort FAQs iComfort S30 iComfort E30 iComfort M30 How do I re-register my iComfort thermostat? In the home screen, tap the Away button on the bottom left corner. A system corresponds to the outdoor/indoor unit combo. Heating 5. Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. Display settings are only available in the iComfort S30 display and not in the mobile app or web portal. This selection will be made for you by your Lennox dealer. Climate IQ - Monitors current climate conditions and automatically removes excess humidity when necessary. You can also rename traditional schedules and restore them to their factory default settings. The Feels Like feature is a combination of outdoor and indoor temperatures and indoor humidity to determine what it actually feels like in the home. Alexa is supported for Lennox iComfort S30, iComfort E30 and iComfort M30 thermostats. For the software versions please refer: 1. Make sure your thermostat/zone name is easy to understand. The variables you can control depend on the equipment that you have installed and the current operation of your system. iComfort E30 To change the temperature scale, in your thermostat, go to menu > settings > display > temperature scale. 1: Tap is the menu button on the thermostat: Most HVAC systems are one stage systems. When Away is active, the home screen brightness dims and it allows you to specify a heat set-point and a cool set-point that will be used when youre not at home. When youre moving out of your home, you can remove the iComfort S30 thermostat(s) in your home from your account and sign-out of the thermostat all at once with the move out button under menu > settings > account. Google Assistant supports heat / cool mode temperature adjustments, but it will do so only by maintaining the currently established temperature ranged. After selecting the notification, write down the alert or warning code. In order to customize the data that you see, you can: 1. Having the correct home location is important because your weather information, screen saver weather background (if you have this feature enabled) and mobile app/web portal show current weather information outside the home. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.s30.myicomfort.com for iComfort M30. How do I set-up Wi-Fi on the iComfort S30 Smart Thermostat? Your use of your home can also cause demand to change. Our smart thermostats effortlessly integrate with a range of smart home devices from premium smart home systems like Control4 to popular voice-activated devices like Amazon Alexa, Apple HomeKit*, Google Assistant, and IFTTT. Heating 2. This means you have two systems. At outdoor temperatures between the high and low balance points, both the heat pump and auxiliary heat source are allowed to run. Notifications are color coded to indicate their importance, with red being most critical, followed by orange and so on. iHarmony zoning requires additional equipment (automated dampers). 4. App Features: Intuitive, friendly, secure setup Log in to the iComfort S30 web portal. 4. Select your home and/or system in the "my homes" screen. The iComfort S30, E30 and M30 are IFTTT compatible. Why does cooling or heating demand change from month to month? The thermostat automatically checks for software updates every 24 hours for you. "Variable speed" refers to the fan motor inside the air handler - the indoor part of an air conditioner that moves cooled or heated air throughout the ductwork of your home. Service Urgent - An alert that notifies you that your HVAC system is in a no heat, no cool or no ventilation status. When Feels Like is turned on, your iComfort S30 will display this temperature. How do I prevent my kids from messing with the Smart Thermostat? Lennox iComfort S30 Smart Hub. To control iComfort via HomeKit when away from home, you will need to setup a home hub which can be HomePod, Apple TV 4K, Apple TV (4th generation), or iPad. Runtime would be 100% for this case. Click on your account / email address at the top. You can change the home name and address in your thermostat, mobile app, or web portal, under menu > settings > home info. If you do not have an outdoor air sensor, check your Wi-Fi connection. Youre restricted from changing anything in settings and changing the system mode / schedule (screen 1). 3. In the "account info" dialog, turn on/off "monthly performance report". Try dragging a knob up or down along the horseshoe or using the + and - buttons that appear when you start dragging the knob to adjust your set-point. You can invite your family members or others to control your iComfort. Runtime would be 100% for this case. This includes when Fan circulation is manually set to On and when allergen defender is on. 3. These systems provide only one level of cooling or heating, on at the maximum heating or cooling capacity. Heat Pump Only 4. You can choose between these two sources under menu > settings > display > outdoor temperature source. Yes, your iComfort M30 will dehumidify, humidify or do both according to your humidity settings and equipment installed. Step 1: Connect Wi-Fi (On Your Thermostat) Having a Wi-Fi-connected thermostat lets you take control of your system from anywhere at any time with your connected iOS or Android device. You can check what it means here: What does this alert or notification mean? The table below the graph displays the details for the day/hour selected in the graph. When hour is selected, the system mode and fan mode are those at the beginning of the hour. Contact 1-800-9-LENNOX. For example, only customers that have electric heat will see electric demand as a variable. How do I unlock the iComfort S30 Smart Thermostat display? Perfect Temp. In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. To turn it off, go to menu > settings > Feels Like. Your system will automatically go into Away Mode. By default the zones are labeled Zone 1, Zone 2, Zone 3 and Zone 4. No, for example, you may have two systems in your home, one for upstairs and one for downstairs. Your monthly summary report displays the average demand for each component in your system. Lennox ducted heater spare parts from $50 All parts in good working order except for fan motor Model to suit: G34MV-5-130-1T Complete fan blower (motor not working) $150 Heat exchanger $250 Combustion blower SOLD PC board $250 Gas burner $150 Gas valve $150 Thermostat controller $40 $40 Negotiable Wheelers Hill, VIC 29w Refer: 2. How do I re-register my iComfort thermostat? Demand is a number from 0 - 100%, where 100% is the maximum heating or cooling your system can provide. 3. The EIM allows the iComfort S30 to work with Lennox-brand noncommunicating equipment and most other brands of heating and cooling equipment. is turned on. Can I install the iComfort M30 Smart Thermostat myself? Fan When cooling or heating, the fan is running. Program your thermostat to set the cooling set-point even higher when you will not be home. Thank you so much for taking your time and knowledge to support my concerns. Service equipment. Make sure to already have an iComfort M30 user account and have added your thermostat. Select day or hour at the top 2. For best results, make sure youre connected to Wi-Fi prior to uploading a picture. Schedule IQ is a smart schedule that uses Smart Away along with traditional scheduling for when youre at home during the day and night. Arris How do I set-up Wi-Fi on the iComfort M30 Smart Thermostat? Under menu > settings > home info, there is the Remove Home button. ? In your thermostat, go to menu > settings > account to change your account information such as name, billing address, email address, password and other settings. The duration of load shedding depends on your region, your energy company and your service contract. Second Opinion] I have a lennox icomfort thermostat 103445-04 but the screen went white . Tap on menu > settings > account to login using your existing iComfort M30 credentials or to create new account. How do I set up or create an account? What is the Dealer Control Center under Advanced Settings? The iHarmony zoning system allows you to change the temperature throughout the house or change it in specific areas or rooms of the house. With Dual fuel when 2nd stage runs, it will turn off 1st stage heating and run only on 2nd stage.If your AUX lockout temp is 40F/4.4C, then auxiliary heat will come on when the outdoor air temperature drops below 40F/4.4C. The iComfort Wi-Fi and iComfort E30 have different mobile Apps and consumer web portals. These notifications can be for replacing a filter or UV bulb, for a 'tuneup or for cleaning a piece of your HVAC system. For M30 systems, the runtime is calculated based on the relay settings You can view runtime information for your system in the web portal for iComfort M30, under menu >performance report, or in the monthly email performance report. If I have multiple homes under my iComfort account, can I use Alexa to control all my homes? A system corresponds to the outdoor/indoor unit combo. To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. You may see a status message on the thermostat home screen that says Load Shedding. Make sure your home wifi network is up and has internet connection. For instructions on how to do this, please refer to the related questions section below. However, it is not running properly and could mean that your system is not meeting the temperature set point or your desired level of comfort. Runtime for a day is in hours, while runtime for an hour is in minutes. Choose your thermostat. How do I access the iComfort M30 Smart Thermostat settings? Can I have my iComfort Wi-Fi and iComfort M30 in the same App? Who can I contact to replace my filter or purifier? Logging in will automatically add the iComfort M30 Smart Thermostat to your account again. How do I access my iComfort S30 performance report? Settings are applied to an individual system. You can choose to be reminded later if you have not yet changed your filter, for example. I accidentally pressed "Remove Home". Choose your features. In this mode, changing a temperature set-point by pressing on a knob or set point below will cause you to overwrite the current schedule settings. Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. 6. To edit your dealer access go to menu > settings > general > dealer info > dealer access. How do I add a new iComfort M30 Smart Thermostat to my existing account? Cooling demand will typically increase as the outdoor temperature increases. Alternatively, you can add your new iComfort E30 Smart Thermostat to your account by using the web portal or mobile app, by entering a pin you generate on the thermostat. Lastly, choose an existing home if you already have one or tap the "Add New Home" to enter a new home. Once you have created an iComfort M30 account and your are signed-in on the thermostat, youll be able to use the iComfort M30 Mobile App and web portal to control your thermostat remotely from anywhere. Heat Pump Only 4. Emergency heat is when you use your supplemental heat (2nd stage) by itself, without the use of your heat pump (1st stage heat). Why does Alexa say Im sorry I couldnt find a device or group name (device name)"? Also, when Feels Like is turned on and you change the temperature set-point, youre specifying what temperature you would like your house to feel at. If you want to understand how efficiently your equipment ran see How Hard Did the System Work? Having a lock icon on your thermostat means youre restricted from certain features. If so, you may need to change a particular setting for each system. Belkin 3. Runtime would be 100% for this case. In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. Interruption in Wi-Fi connectivity or a faulty outdoor air sensor.This error may be the result of a faulty outdoor temperature sensor (if installed) or interruptions in connectivity. With Schedule IQ selected, it will automatically change set points according to your geofence and Away settings. If needed, you can contact your dealer (menu > settings > general > dealer info) or Lennox (at 1-800-9-LENNOX) to get any issue resolved as soon as possible. How do I setup WiFi configuration (WAC) for my iComfort thermostat using my iOS device? Depending on your equipment, you may have different humidification and/or dehumidification options available. Motorola From the removed thermostat, login using your iComfort S30 credentials under menu > settings > account. Three languages are supported (English, Franais and Espaol), Air conditioning or heat pump units with up to four stages of heat / two stages How do I change the heating or cooling mode? Lennox wireless point-to-point connection to other iComfort . Fan When cooling or heating, the fan is running. How do I change from Fahrenheit (F) to Celsius (C)? When Feels Like is turned on, your iComfort E30 will display this temperature. In the iComfort S30 Mobile App or web portal, if you are signed out, then tap/click on the Trouble Logging In? button. How does Google Assistant work when thermostat is in 'Heat and Cool' mode? To stop receiving a monthly email containing the performance report of your iComfort M30 system, you can follow these steps: On the web portal: 1. You can access the thermostat settings by tapping the menu > settings button on the home screen. Copyright 2018 Lennox. These are the only languages supported at this time. Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. The Smart Away feature relies on the iComfort S30 Mobile App running on your mobile device (smart phone or tablet). ASUS is a feature that uses auto mode (a special heat/cool mode) with advanced algorithms to control the humidity and fan so your home is always at the same temperature. With Heat Pump Balance, you don't have to worry about the AUX lockout temperature. The table below the graph displays the details for the day/hour selected in the graph. You'll enjoy a seamless, fluid way to manage your temperature, lights, locks, entertainment equipment, security, and more from one single system. What Lennox equipment is compatible with iComfort S30? Select the menu icon and then select upload photo. Cooling 3. In the home screen, tap the Away button on the bottom left corner. It is not recommended that you enter the dealer control center to view or modify HVAC settings unless youre a dealer or trained professional technician. Please refer to the related questions below for the meaning of "demand" and "runtime". What features or advantages does the iComfort S30 Smart Thermostat offer? Make sure you have a compatible Lennox thermostat (such as the iComfort, iComfort S30, iComfort E30 firmware version 3.7 and later, iComfort M30 firmware version 3.0 and later, Lennox iComfort account configured to access the supported thermostat, Control4 System OS version 2.10.6 or later, Control4 customer.control4.com account credentials. 2. Verizon. The Wi-Fi routers we recommend for use with iComfort M30 are the following: Runtime would be 100% for this case. 1. It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Date and time typically come from Lennox if your thermostat is connected to Wi-Fi. One system controls all rooms upstairs while the other system controls all rooms downstairs. Heating 2. What causes the "Outdoor Temperature data not available" message? https://www.lennoxicomfort.com/. You can always change this setting again under menu > settings > account > account info in the thermostat. Click on your account / email address at the top. Wireless Connection How do I enable my wireless connection to work with the iComfort Wi-Fi thermostat? 2. Enter the pin generated on the thermostat and then tap the "Add" button. The performance report display on-demand performance data from your iComfort S30 system for the last 10 days. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? Here are some pointers to reduce cooling or heating demand in your iComfort E30 system: 1) When in cooling, raise your cooling set-point to the highest temperature which you can be comfortable. Login to your iComfort E30 account using the web portal (https://www.lennoxicomfort.com/account/login). And it is located here on the iComfort E30 Mobile App: If you add an iComfort using the iComfort E30 Mobile App or via the web portal, youll need to generate a pin on your thermostat under menu > settings > account. Signing up for a demand response program with your utility provider could provide the following benefits: How do I sign up for a demand response program with an iComfort thermostat. To get rid of frost, the system will run a mode similar to AC to take the heat from inside the house across the indoor coil and transfer it outside to warm the outdoor unit. No, you cannot. System has not run long enough to get the pressure readings that the system uses to reduce the life of filter or lamp or the contaminant level in the purified air has not been high enough to decrease life by 10%. For furnace and A/C systems the following Runtime parameters are displayed 1. Can I have my iComfort Wi-Fi and iComfort S30 in the same App? With Smart Away youll never have to remember to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you return home. You may have purchased a humidifier or a dehumidifier or you may have both. In your thermostat, you can go to menu > settings > display. Locked means youre only able to view the set-point(s) and indoor temperature in every zone but not able to edit or change any settings (screen 2). Owners Assistance and Support | Lennox Resources | Lennox Residential Assistance Troubleshooting View FAQs to find answers to questions you may have about the operation of your heating or cooling system. Heat Pump + Electric Heat 2. The iComfort Wi-Fi and iComfort S30 have different mobile Apps and consumer web portals. This is the temperature set-point control. In the thermostat home screen, tap the modes/schedules button. Go to your iComfort and select the Register option. Indoor air quality with timebased notification of consumables including media filters, UVC bulbs, humidifier pads, and PureAir system catalyst service / replacement, iHarmony zoning system (2 - 4 zones), Lennox iComfort Equipment Interface Module (Catalog number 10T50) Your dealer configured these reminders for you during installation, but you can always modify the reminder settings for how often you want to be reminded under menu > settings > notifications in the reminders section. In the monthly report, you only get runtime values for the previous month. Why does my Smart Thermostat say "Transitioning To Next Schedule"? This provides your Lennox equipment reference information such as serial number and model number. Please do NOT use any numbers in the name like Bedroom3. Yes, you can cancel a Peak Monitoring event at anytime, before or during the event. Month/Year Introduced. The most basic step towards troubleshooting your system is to check for alerts or warnings that are currently active. Customer Support. What is ASHRAE 62.2 answer give definition from IOM? How does Google Assistant work with iComfort? Runtime shows you how long your iComfort M30 equipment was in On mode. Navigate to the desired photo and select it. How do I change or disable the PureAir S sensor-based notifications? Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. To unlock the screen, just press and hold the lock icon Does it work with multiple people in the house? Cooling 5. Cooling demand will usually be the highest in the peak of Summer and drop off as temperatures decrease. Tap on menu > settings > account to login using your existing iComfort E30 credentials or to create new account. If you would like to see what the default set-points were at the time of purchase, then you can tap "Restore". The thermostat automatically checks for software updates every 24 hours for you. You can add a new iComfort S30 Smart Thermostat to your account by simply logging into the new thermostat with your existing account. The distance range for the proximity sensor is short, approximately 25 cm or up to an arms length. Contact 1-800-9-LENNOX Forgot your UserID, Email, and Password? - Two Factor authentication should be enabled for your iCloud account : - To set up accessories and automation, allow Home to use your location. If you dont have iHarmony zoning to control the temperature in every room of the house, then the two systems will appear as two zones on your thermostat's display, and the system name will appear above the temperature set-point control (a.k.a., horseshoe) on the home screen.