Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. The travel organisers own booking conditions will apply to your contract. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. Dining times may vary slightly on port days due to shore excursion departures. You must participate in and follow the processes we put in place, including health screening and testing, to prevent the spread of COVID-19 onboard. and will dispose of containers holding alcohol. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Celebrity Cruises' cancellation . (For holiday sailings final payment is due 105 days prior to sail date) B. Please note that within the territorial waters of some countries on your itinerary or based on your embarkation port, the onboard shops may be closed or alternatively restrictions may be imposed on some items available for purchase or additional VAT added dependent on that countrys VAT rules. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. You must also give us details of any relevant insurance coverage you hold. Please be aware that some ports of call may not have an infrastructure capable of providing accessible access or transport for disembarking the ship. Some elements of your holiday, including what is and is not included in the price will vary by itinerary. Celebrity Cruises. Please also take note of our Refusal to Transport Policy. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. Copies of the applicable International Conventions and Regulations are available from us on request. Call us at 800-288-6006 if you need help finding the perfect cruise. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. Flight timings shown on your confirmation invoice are for guidance only and may change. Please note: The date of departure means the date the arrangements you have booked with us commence. We may (at our discretion) offer you the option of making a Guarantee (GTY) booking. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. 12 hours on a 14 night holiday. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. Celebrity Cruises reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age. Onboard please refer to the Guest Relations Desk or the Medical Centre. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. ("NRDB") cancelled prior to final payment due date will receive a future cruise credit ("FCC") in the amount of the deposit minus a $100 per person . Any liability, including environmental damage from drone usage is the guests responsibility. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. These policies are subject to change without notice and without liability to Celebrity Cruises. All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Learn how to make payments, view your booking details, make changes to your booking, and more. Yes. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. We and the airline will not be liable to pay any compensation in the case of delay affecting luggage if we or the airline can prove that the airline took all measures that could reasonably be required to avoid the delay or that it was impossible for the airline or its employees to take such measures. The price of your chosen holiday will be confirmed in accordance with section 1.2 above. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. You must give your booking reference number and full details of your complaint within 28 days of your return from holiday unless a different time limit applies to your claim see sections 2.1, 2.3, 2.4 and 5.8 above. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. The holiday will only be cancelled on the date we receive the i cancellation. Whilst onboard our ships you may participate in recreational activities. Posted August 3, 2010. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. UK-issued EHIC cards are still valid at the time of publication and offer the same cover as GHICs in the EU. Full details will be provided at the time of booking. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. A Guest Conduct Policy warning will be issued, and guests may be subject to disembarkation at their own expense for onboard drone usage. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until we issue our confirmation invoice. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. Standard kosher meals must have been requested on the guests booking in advance. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Unless you book and pay for an upgrade, you will fly economy class. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. Final Payment Due Date: 1 to 5 nights : Sky Suites or lower Celebrity Suites or higher : $100 per person $200 per person : 75 days prior to sailing . September 25, 2016. new mexico. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. Where a refund is due, we will pay you the full amount of the decrease in our costs. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Deposit amount & final payment deadlines for Celebrity Cruises. You must have travel insurance which covers your medical care, quarantine and repatriation in the event that you contract COVID-19. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person.