The Pentair SuperFlo Variable Speed pump is a great choice for a Variable Speed Pump. Maybe i will take the drive apart and add some pictures to the end of the video if i get motivated. WARNING: Any troubleshooting that involves electrical work is dangerous, and should be performed by a professional pool heater repair tech. Error Code ERR PS: Water Pressure Switch Is Open 7. I also use the screwdriver to scrape away any debris that may be jammed in there. COPYRIGHT 2023. You should be able to press the start/stop button to start up the pump. The HLS may need replacement. Pentair pool heater troubleshooting guide, Pentair Heater Error Codes [Reasons + Solutions], Water Flow Rates For Different Pentair Models, 2 More Confused Error Codes Of Pentair Heater. Impeller is stuck or jammed with debris. through and into the pump impeller. Unable to clear error message and restart. read more Poolservice123 CPO, CPI, CBP Associate Degree 1,028 satisfied customers I have a Pentair SuperFlo VST pump motor that I need to Solution: As the thermal fuse has gone bad, you have to replace it. The error code E03 means that the thermal fuse of the STA-RITE is open. So, if you have an older pool Capacitor Replacement and Troubleshooting! This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Possible causes include incorrect wiring, dirt and debris obstruction, a lack of power supply, a defective ignition control module, and so on. TradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. Replace if it is bad. I will give it a try when I get home. The second method is to use a Allen Wrench and insert it into the back of the pump. will no longer show the Err 0002 code. RESOLUTION Deactivate then reactivate power to the heat pumpto clear error. And does anyone have a possible idea as to what is happeneing? failsafe so that the pump doesnt overheat and become damaged. Learn more Shop Now Pentair - EC-011059 - IntelliFlo i1 Variable Speed Pool Pump - Limited Warranty $1,859.00 To prevent the impeller from being clogged check your skimmer basket for debris and empty it when it becomes full. ERR HLS Error Code 3. start/stop button to start up the pump. pump or a poor connection. codes will appear from time to time. You should not need to do any other troubleshooting unless the Err code does not clear after one or two resets. most common one is the Err 0002 and it is usually caused by the impeller Disconnect power to the pump and wait until the keypad LEDs have all turned off. . 1A Power Module over current detected: If this error displays multiple times, then there may be a problem with the pumps rotating assembly. Any new postings here are unlikely to be seen or responded to by other members. Followed instructions on page 14 of manual. Create an account to follow your favorite communities and start taking part in conversations. The screen will display an error code as Err and then display a number. Doing Pool Pumps Inground Pool Pumps With the wide selection of inground pool pumps from Pentair, your perfect pool pump is waiting for you. I had pump running 24/7 due to freeze. Simply open the front door and look directly behind the control board. turn it off. Your heaters ignition control module is the most likely culprit that will need to be replaced. How long does a Pentair pool heater take to heat a pool? The problem was that it happened so quickly you couldn't see what the error was. Ooops. You can turn the impeller by using a 1/4 allen wrench at the back in the fan. Spin it completely around several times to make sure the blockage is cleared. filter sock or filter saver in the skimmer basket to trap the smaller particle I have an error code on my Pentair variable speed pump. Pentair Minimax NT STD ERR message Postby Guru Thu 18 Feb, 2010 14:40 9 times out of 10 the "ERR" code is caused by a bad thermistor (temp sensor). Want to lower your pool heating bills and make pool care easy? Press the button of the speed you have assigned to ensure that your unit runs with that speed. Who Makes the Best Pool Equipment -Pentair, Hayward, Jandy or Off Brands? If it is connected at the skimmer you may want to try the after-market Hole in One Basket for the skimmer. It would self prime in about 1 minute and everything was happy. Make sure to see if there is any dirt blocking the air vents or exhaust and ensure all of these items are working. In ERR PS, the PS stands for the pressure switch. The screen will display an error code as Err and then display a number. Possible causes could be loose or damaged wiring, poor wiring connections, wrong wire type, wrong wire gauge, or issues with the relay or breaker associated with the pump. Using an extension cord or wiring to outlet is too light. Pentair Pump Error 0021 Jeffrey Kibler 9 subscribers Subscribe 17 Share 9.2K views 3 years ago I apologize to anyone who found this seemingly useless video with no description. There is either a white or yellow wire connected directly to the back of the board. The Err 0002 can also indicate a wire is loose in the pump or a poor connection. *17,16, 02, 08, 04, 06, 09, 0A Internal Errors: These errors can occur based on operating conditions and the UL 60730 required self-diagnostic safety software. Pentair heaters sometimes display codes R13 and R14. brand new pentair vs gives out code EOFF ,then shuts off . Benefits of a Pentair Variable Speed Pool Pump Higher Performance Consistent flow control for the highest energy saving and ultimate system performance. Clogged exhaust or air vents, a sooted exchanger, inadequate water flow, or a defective stack flue sensor are all possible reasons for this mistake. So, if you. Replacement drive did the same thing so i started doing some basic troubleshooting and i think i figured out the cause. This is caused by insufficient water flow through the heater. Pentair heat pump error code LOW WATER FLOW LOW WATER FLOW What it means: the unit's low-pressure switch senses that water flow is open or low How to fix it: Check that pool pump is sending water to heater Ensure that pool pump is receiving enough water Check that your pool system's multiport valves are on the correct settings Once the impeller spins freely the blockage has been cleared. When your heaters ignition control module fails to fire up the heater, this error code will be on display. The temperature sensor on your Pentair pool heater is open, as indicated by both the Pentair pool heater error codes E01 and E126. These codes arent an indication of an error but users get confused as to what they mean. scheduled, flip open the top and see if there is an error code of some kind. Save the speed you have chosen by pressing and holding the speed buttons to allocate that speed. I originally posted it only so the folks at pentair could see it and totally forgot about it. service professional to trouble shoot the pump. These codes are a great way to do a simple diagnostic to see what issues your pump is having. Please consider. To prevent the impeller from being clogged check your skimmer The second method is to use a Allen Wrench and Decoding the errors on your pump 21 - Communication link between HMI and motor control has been lost ERR SFS Error Code 7. Call the installer and have them check it out or have them get a warranty tech from Pentair to fix it. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. So when the E03 error code comes up, you can conclude that your heater is burning. insert it into the back of the pump. Press question mark to learn the rest of the keyboard shortcuts. To get rid of this error number, youll need to double-check a few items. Also make sure both the skimmer and pump basket do not have rips or tears which could allow debris to get through and into the pump impeller. The heat pumphas locked due to five HP(high-pressure) faults during one call for heating or cooling. An ignition failure can be caused by a variety of heater components. Pentair Pool Pump Not Working? All Right Reserved by HeaterFixLab. I took mine apart (quite a pain) and there was nothing of interest there. Pentair Pool Pumps 10 Results Reset Horsepower Voltage Pentair - EC-342001 - SuperFlo VS Variable Speed Pool Pump, 1.5 HP - Limited Warranty $1,269.00 Buy in monthly payments with Affirm on orders over $50. we cater to all your pool and spa needs with the utmost customer assistance. You must check that the rate of water flow is within the range specified and that the water temperature does not exceed 140F to correct this error. Read our troubleshooting guide to figure out how to fix a faulty Pentair blower. It is very reliable and will give you years of great performance. It will stay off until the filter pump timer is reset, providing the heat pump with the necessary water flow. Only active in Filter and Manual modes. The Pentair SuperFlo Variable Speed pump is a great The Hole in One Basket: Connect a Cleaner at the It was never meant to be public, but looks like others are looking at this so i'll try to make it useful.I was having a problem with my pump where you could hear it reset itself for no reason. If the Err 0002 code is still on the screen, But like anything electronic running from software, error codes will appear from time to time.If you see that your SuperFlo VS is not running as scheduled, flip open the top and see if there is an error code of some kind. Thanks for the quick response. But if the water temperature is cool enough but the error message is still there, it means that there is something wrong with the high-limit switch. Now go to the breaker and turn the pump breaker off for the skimmer. There are a number of reasons why your blower can stop working. Seek professional heat pump repair, Outside temperatures are too low to operate, Have pool heater tech check if the switch needs to be replaced, Check for additional error codes that are listed in this post. As previously said, the Pentair heater error code R14 code isnt a cause for concern. I installed a new Superflo VS pump on my 16x36 inground pool. Press the down or up button to decrease or increase the pump speed. Some Tips for Manually Vacuuming Your Swimming Pool. You are using an out of date browser. The method I always use is how to fix pool pump error 0002 diy. The most common one is the Err 0002 and it is usually caused by the impeller getting clogged and the pump is unable to prime. We are a registered 501(c)3 non-profit that is funded by user donations. I have a pentair superflo vst pump installed about 6 months ago has been working great but now has a code Err oooF checked power and no problem there has proper voltage I think it is the drive you can Hello , This is an inactive thread. Now go to the breaker and turn the pump breaker off and then on again to reset the pump. Note: The IntelliFlo's internal anti-freeze protection is disabled when connected to an IntelliTouch system. I have not had the error since and the drive has been working great. You can easily assign up to four new speeds. Worst company I have ever dealt with by the way.Hope this helps someone. screwdriver. We are a registered 501(c)3 non-profit that is funded by user donations. View the list of TradeGrade Products. Please consider. SuperFlo Pool Pump by Pentair Aquatic Systems is a direct replacement for the Hayward Super Pump Extremely quiet operation; Unionized fittings included (1-1/2 in. Note: Only a member of this blog may post a comment. Clean the pool filter. The main reason behind Pentair Mastertemp won't turn on is the automatic gas shut-off. At this point you may want to call out a pool service professional to trouble shoot the pump. I originally. if you have problem to your pool pump pentair. Ecommerce (EC) products: Products purchased from an Authorized Pentair . Remove cord connector from top of pump and dry out with cloth or hair dryer. Otherwise, there could be excess voltage sag caused by improper installation or improper supply voltage. ERR IGN Error Code 5. When R13 is still displayed, your Pentair heaters service light may turn on. one or two resets. You should be able to press the I have same code. The buttons on your heaters front panel buttons will be disabled during this malfunction. The method I always use is to remove the pump lid and pump basket, then I spin the impeller with a screwdriver. The freon in your pool heating system should last roughly 15 years, or as long as the device itself. on a single 110V breaker the SuperFlo VS pump is pretty much the only Variable View our downloads here. The Err 0002 can also indicate a wire is loose in the connected to the pool, make sure you are using an in-line leaf canister. Replace it. Speed 1 LED/button will select the first speed which is 750 RPM. Heat pump troubleshooting guide for Pentair pool heaters. My ended up smelling nicely burnt in the control/drive. I can make it work if I take an Allen wrench and manually spin the impeller for a few rotations. Let me know what you find. Check out the chart below to see which range is best for your model. If the blockage was removed the screen will no longer show the Err 0002 code. Save my name, email, and website in this browser for the next time I comment. The Err 0002 will prevent the pump from running until you clear the blockage.So, if the pump is on, hit the start/stop button to turn it off. When the motor is stopped it is not drawing much current. Disclaimer, if you chose to do this it is at your own risk. Error Code ERR HLS: Hi Temperature Switch Is Open If the pump isnt running, press the start button to power it on. Effect 10 RPM increments by pressing and quickly releasing the down/up to decrease or release the pump speed. Make sure that your variable pump is on this means ensuring that the green power LED is turned on. Edward in TX 22.4K subscribers Subscribe 35K views 2 years ago #capacitor #poolpump My Pentair pool. RESOLUTION Our expert will help you ASAP. Here's how, Shut off the whole system Especially, in order for a heating system to be ready for winter use, it must be serviced in the fall. Spin it (Save $300+!) I set up a gopro for hours and finally caught it giving and error 0021.Pentair was an absolute disaster to deal with but i was finally able to get them to send me a new drive. Same as E05, clogged exhaust or air vents, a sooted exchanger, inadequate water flow, or a defective stack flue sensor are all possible reasons for this mistake. It will then begin to go into the priming mode and then start up. But more than likely when you When you wire up this pump you basically have your two hot wires coming from the breaker, and you have a ground that screws to the case of the drive. It is being practiced by thousands of pool owners just like you. And remember, you must ensure that the water flow is not obstructed. Insufficient water flow is usually caused by a dirty filter. It will then begin to go into the Easy to replace--remove two wire connections from terminals, unscrew defective thermister, screw in new unit, reattach wires to terminals, open valves, check for leaks, turn on pump and check for leaks, turn on heater -- took 10 minutes, less next time. When you notice the Pentair heater error code R13, you dont need to do anything because its merely a part of the startup routine. Energy & Cost Savings Slow and steady wins the race. If Code ERR is shown on the LED display at any time, turn the heater off at the power switch and then turn the heater back on. TriLife May 12, 2022 Pumps, Filters, and Plumbing 11 Pumps, Filters, and Plumbing Oct 18, 2022 guinness D This bond opens due to excessive heat. Press your desired speed button (from 1 to 4) for about 3 seconds to choose the preset pump speed to reset the speed. Create an account to follow your favorite communities and start taking part in conversations. Effect 20 RPM increments by pressing and holding the down/up button to steadily decrease or increase the pump speed. Here is what is going on. Go Back. Press J to jump to the feed. debris that can fit through the pump basket and enter the impeller. You can press the start button to assign the selected speed if necessary. (The fan and impeller are on the same axle.) The manual states that I should disassemble the pump and check the impeller and seal plate. Pentair Superflo VS Variable Speed Pump Err 02 code, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. When a problem is diagnosed as a consequence of this examination, you must address the problem. The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. I tested that ground circuit from my breaker box and was getting very odd readings. Does anyone know why it would cut off like this? Ensure adequate flow rate of water. ERR PS Error Code Water Flow Rates For Different Pentair Models 2. It does this at all speeds not just one on setting. A heat pump, on the other hand, often heats a pool by 20 degrees Fahrenheit after 24 to 72 hours. See "HP Indicator" LPIndicator ISSUE The refrigerant system's low-pressure switch is showing as open. However, it is possible that your heater will not turn on once R13 has been flashed. Maybe thats why you initially mistook it for an error code. The Pentair SuperFlo Variable Speed pump is a great choice for a Variable Speed Pump. I looked down and viewed my mistake of allowing part of the plastic sheet to cover the pool motor fan intake. At this point, reconnect power to the pump. Gently turn it back in forth until the impeller begins to spin freely again. For a better experience, please enable JavaScript in your browser before proceeding. Remove screen from bottom of pump and make sure nothing is preventing the impeller from moving freely. We will break down why these codes appear. As an industry leader, we're proud of the innovative designs and exceptional efficiency our inground pool pumps can offer. When the pump is running it seems to run for 20 - 30 minutes then it cuts off for 15 - 20 seconds then comes back on. The Err 0002 E01/E126 Error Code 8. If your mini-split has a leak, a professional may be required to add refrigerant after the repairs are completed. cleared. Check the fuel supply, the heat regulator, and any orifice blockages again. A Pentair IntelliFlo 2 VST. priming mode and then start up. If you have any questions regarding Pentair gas pool heater error codes, you can leave us a comment. like this try this first before you replace the p. AboutPressCopyrightContact. The For a better experience, please enable JavaScript in your browser before proceeding. Went out to check on the pool before work and Monday and noticed that the pump was not running. If you have a suction side cleaner I got that a few times the other day while backwashing but the pump Would kick on a second or two later. Hello , This is an inactive thread. The pump ran fine yesterday. AFS stands for airflow switch. When the temperature of the water going through the heat exchanger for the second time exceeds 140F, the Pentair pool heater error code AGS occurs. 21 Communication Link between the HMI and Motor control has been lost: Check the jacketed wire on the backside of the keypad inside the drive top cover. I went and checked the pumped and the display screen said "Err 0021". . It could be a bad drive but that is not common. This means the motor was getting too hot. How to Fix an Err 0002 on a Pentair SuperFlo Vs Pump. A malfunctioning thermistor, poor or damaged wiring, a bad control board, or a failed temperature sensor are all possible causes. Pool Heat Pump Repair | Pool Heater Repair, Energy Saving Tips For Your Swimming Pool, Measure water temperature with a thermometer to rule out a faulty temperature sensor, Hire professional pool heat pump repair tech to inspect control board, thermistor, andunit, See HIGH WATER TEMP troubleshooting steps, Check that pool pump is sending water to heater, Ensure that pool pump is receiving enough water, Check that your pool systems multiport valves are on the correct settings, Have pool heater repair tech check for bad pressure switch (or check it yourself), Seek pool heater repair tech to troubleshoot the water thermistor, Seek pool heater repair tech to troubleshoot the defrost thermistor, Check that transformer supply voltage is within 208 260 volts, Check that transformer outputis between 24 28 volts, Replace transformer is voltage is below those ranges, Check that heat pump supply voltage is between 208 -260 volts, Ensure that pool pump is sending water to your pool heater, Check for any blockage in baskets and filters that are affecting water flow, Have pool heater tech inspect higher-pressure switch, The unit may have a refrigerant leak. The Err 0002 can also indicate a wire is loose in the pump or a poor connection. If they do not clear after multiple restart attempts, the drive should undergo a hard power cycle. and then on again to reset the pump. You must log in or register to reply here. If you get really fine particle debris, you can insert a filter sock or filter saver in the skimmer basket to trap the smaller particle debris that can fit through the pump basket and enter the impeller. You will get much more visibility by. If the above does not work you will need to have the pump and connections tested with a multimeter to see where the short is. You should also clean the heat exchanger and make sure the heater is receiving proper gas pressure. Ensure that the 5 pin connector is properly plugged into the socket and that there is no damage to the cable. Thanks --Jason And in that case, the common error codes with your Pentair MasterTemp are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. The ERR HLS code means that your heaters high-limit switch is stuck open. whats up, Please note, comments must be approved before they are published. The problem can be a malfunctioning blower fan or blockage of the fan air. It may take a bit of effort. Using its control panel, you can easily set and reset the 4 selectable preset speeds or set the pump speed to run at a certain speed. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. What would be the cause of that? Please disassemble the pump and investigate to see if there is a problem with the impeller or mechanical seal. Pentair vs superflow model350879.A error code A1. All rights reserved. I like the fact that it can down convert the voltage and be used at 120V as well as at 230V. This could be caused by normal voltage variation and will clear itself. Your heaters front panel will stop working when this error occurs. Check for a voltage drop when the motor is running on high speed. It is very reliable and will give you years of Varying Pentair heater models require different amounts of water flow. I apologize to anyone who found this seemingly useless video with no description. ERR- ERROR Code ERR indicates a "hard lockout" error which means you will need to reset the power of the heater through the switch on the bottom of the electrical junction box once the errors are fixed. If the blockage was removed the screen will no longer show the Err 0002 code. Fill the pump up with water and put the lid back on. The factory settings will be in assigned. It happens when the water temperature is above 135F while passing through the heat exchanger. Speed 3 LED/button will select the third speed which is 2350 RPM.