5) I immediately contacted Go skippy, and dealt with customer advisor AW, who did his best to sort out the situation, but who was overruled by his superiors in trying to deal with the matter efficiently. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Copyright GoSkippy Insurance 2023. Saturday 7th August 2010. *5-star Defaqto rating on Watford comprehensive policies only. I feel the insurance is a scam to prevent you from making a genuine claim. I live on a houseboat. About Us; Our Blog; FAQs; . We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. It goes against our guidelines to offer incentives for reviews. basically they took nearly 350 as an initial payment and took 2 direct debits they cancelled the policy and instead of a cancellation charges they want me to pay a full pay ment for the whole policy even if I am not using it.I will never ever recommend this to any one please don't fall in to their cheap offers.even if you want to pay bit more look for a good insurance. They called from different numbers to evade my blocking their calls. I would like to investigate this further and offer some help. Hi all,ive got a little time so I cant write a lot. I am sorry to hear about the service and inconvenience you have received through Goskippy. Each phone call was a different excuse, the accident was my fault (which it wasnt), they hadnt looked at my online claim so i was originally going to be charged for my car sitting in a compound until the day id made the call but i stood my ground, wasnt my fault they hadnt checked my online claim, they refused to pay out for my car, was accused of having the wrong insurance despite pointing out the purpose of my journey several times which i was covered for, then only through me phoning them the last time did they tell me that i was having to pay for my car being recovered, sitting in a compound and responsible for disposing of it myself! The table below sets out what fees are applicable if you choose to cancel your policy with us. Customer care don't call back even when they say they would. before cancelling. +44 (12) 5284 9883 Landline Aldershot UK There have been 4 lookups for phone number 1252849883 (01252849883).Check this phone number 1252 849 883, find out who called me for free and add reviews.Best Reverse Phone Lookup. Please click here to access our help centre and find the best way to deal with any queries you have. If you build up your no-claims bonus over several years, a single accident from a riskier driver could remove that quickly. 2023 Trustpilot A/S. All rights reserved. We thank you for talking your time to rate us, your feedback is highly appreciated. You can find all your insurance policy information here. Never call you back, cut you off, just don't care! GO ROBBERY SKIPPY shoudnt exist. GoSkippy are total rubbish, Cancelled a policy 2 months ago and still waiting for my refund. Please click here to access our help centre and find the best way to deal with any queries you have. Print documents and view your renewal. your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date. GoSkippy describe themselves as a fresh, independent insurance broker. 2023 Trustpilot A/S. Verification can help ensure real people write reviews about real companies. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording 2. You can drive around the country & be in a crash yet driving one day home from work this does not cover you. Lysander House All the while the emails I am receiving are addressed in my husband's surname. looking for misconfigured or infected devices. Plastic Card Driving Licence (Both Sides) or the Counterpart section. No Claim. 3 times my proof of no claims & driving licence were sent to them & each time ii received an automated email response confirming my emails . No Claims. Easy to take a policy out and no hassle. /** * Error Protection API: WP_Paused_Extensions_Storage class * * @package * @since 5.2.0 */ /** * Core class used for storing paused extensions. Saved me hundreds of pounds so thank you and look forward to being with you. I express a good company to buy private car insurance in future. they keeeped me waiting for over 30 mins while on hold and are very rude people, I got quoted a lot more by phone call but when I looked on line for a quote it was a lot cheaper but still not polite at all. Once you have done this, please email, fax or post this to us. 3) On Wednesday 5th March, at 10.31pm I received a text message informing me that as of midnight Sunday 2nd March my car insurance had been cancelled due to non payment of premium. If this situation is not rectified to my satisfaction, I will not hesitate to pass the matter on to the Financial Conduct Authority as an official complaint. talk2us@goskippy.com. Affordable price If you cancel at any other point, please be sure to request a cancelled proof of no claims bonus at cancellation stage. Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to find a possible solution for you. Our Smart Money People can read and write reviews of their GoSkippy products, which helps others n the community find the best insurance product. They require a copy of your licence to check the information given to them is the same on your licence, and because they are a bunch of idiots who dont know how to used the DVLA automated telephone service or website to do the same. I never gave any issues and problems with the policy which purchased. You claim to have identified a Material Discrepancy you do not say what this is but you are very happy to inform me that whatever you have done I have been charged an extra 60.12 for the privilege??? I am sorry to hear that you were unable to get in contact with us although you had tried numerous times. 3 hours ago. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ My advice? Otherwise you will have to update your address on your driving licence with the DVLA. I'm absolutely baffled and disgusted. I'm sorry to hear you have received the same e-mail, Dave. I will go to the Ombudsman as i work myself in financial services! Email address 5. They answering all questions step by step and provide best solution. Open Split View. Even if it's a no-fault claim, your premium may still go up. I have spent hours on the phone in a cue hung up on countless times promised call back which never happened the live chat doesn't exist I sent an email it was ignored. The information on the new policy I was forced to take out with you is exactly the same as what was on my previous policy NOTHING has changed and you were perfectly happy with the information provided last time. 6, 9 days later and no cheque, what a surprise. Your email address will not be published. Having used go skippy in the past I know how great the customer service can be, Great level of cover and payment flexibility, purchasing was easy, along with easy access to the resources via the portal. Cribbs Causeway Please take reasonable care to answer all questions honestly and accurately as any incorrect information could jeopardise a claim, change your premium or result in your policy being cancelled or declared void. Good morning,I am very sorry to receive your feedback.I would like to investigate this and offer some help. Two weeks later I phoned them to pay the 35 to be told that it was 125! Lysander House The fees Received a letter and said that they cancelling the policy in a week time then tried to speak them on phone after waiting for 3 hours and they did not explain the reason and said speak to them only after the policy cancelled.I was paying by direct debit and they cancelled it when there is 10 days remaining with my current month which I already paid.Then I phoned them and they said I may have to pay the cancellation fee and they said if I made any payments forward they will deduct the amount and rest will refund. with us, please refer to our Terms of Business. before cancelling. Even though I hadn't claimed for anything and have the email stating my no claims so unsure if I'm gonna have to start again! I'm at the scene of an incident I've broken down My windscreen is damaged What to do if you've had an accident Remain calm Write a review. Policy validation If we ask for: proof of your address or occupation, this is required within 14 days of the request. I have encountered this when I was trying to get new cover as a result of all this happening my premiums were in some cases over 3,000. Bristol BS10 7TQ, Or email the information to: Trip to The Pride of the Valley Sculpture Park, John Leesons Doctor whos k9 lockdown interview, Aylsham Navigation (Bure River) Norfolk Broads, Task 22 - Live on a narrow boat for at least 6 months, Llangollen Arm of the Shropshire Union canal. Dont worry If you purchased breakdown cover with your policy, the RAC are on hand: You can find out by checking your policy documents in your secure customer portal. What have I learned from this, I WISH I HAD NEVER CAME ACROSS THIS TOTAL ABYSMAL COMPANY, I will get my money back though I can assure you of that. If you've made a claim then you may be seen as a higher risk. 6334001). Good Morning Michael, Thank you for the feedback. I emailed to say my surname had changed and wrote what it had changed to (a hyphenated surname). How To Make A Claim | GoSkippy Home Make a Claim Select a product to make a claim We're here when you need us, select your product from our options to get started. partners may require us to validate driving licences and proof of No Claims Discount on their behalf. Best value for your money, Very good company best prices about, saved me a lot of money would highly recommend them to anyone. 5, told Id receive a cheque within 5 working days. Please contact me directly with your postcode and vehicle registration to: Reviews@goskippy.com From there we will look into this issue and do our best to resolve it for you. Everything explained and carried out so easy to understand. Good Afternoon Dave, Thank you for the feedback. . My ADVISE is NEVER EVER USE THIS COMPANY . You have stated that you have amended my policy records accordingly, and I can inform you now that I will be looking into this matter, and this extra totally unbelievable situation has been included in the case which will shortly be presented to the Financial Conduct Authority And Financial Ombudsman Service. Proof of your address or occupation, this is required within 14 days of the request, Your driving licence details or proof of no claims entitlement, this is required within 21 days of your policy start date, Number of years no claims bonus (if applicable), A licence check code and the last 8 digits of your driving licence number, Registration of your vehicle when you were previously insured, Insurance documents (NCB or certificates), Name & job title (must be signed and on headed paper), Tax returns if self-employed & Tax Reference number, Companies House website (only if company director), College/ University acceptance letters for students. Tenant shall have no interest in or claim to any portion of the proceeds of any property insurance or self - insurance maintained by Landlord in connection with the damage. Click here for access. Companies can ask for reviews via automatic invitations. 0344 840 6302. They are biggest fu. 3, rang them 3 days later as no email, told it would get sent to me as not been sent. Recently taken out new policy and wasnt the best start due to incoherent communication and confusion.The conciliation is an advisor called Wendy Shezi. Please include the following information in any correspondence you send us: How to send your driving licence and record if you hold a UK photocard licence. 6334001). For full details regarding cancellation of your policy 0
Your premium is likely to increase as a result. Please click here to access our help centre and find the best way to deal with any queries you have. Where are you getting your figures from the sky? You can click here to find out more or if you need help using the portal. Registered in England No. 12 days on from the accident, i have dealt with the car myself to save further charges from the compound, policy has been cancelled by them due to me "breaching the policy conditions", never mind that it should be because the cars written off therefore theres nothing to insure!! Would never insure with them again!! Very professional always helpful would always recommend goskippy to anyone, Beat these guys if you can ! Then when I cancelled insurance as car written off and didn't want new one with them they said I had no ncb! After 3 days, and well within the 14 days cooling off period, they tried to charge me 25 for cancelling. Kind Regards Bronwen. If you do not have access to the internet, then you can contact the DVLA on 0300 790 6801 to obtain a check code that you must provide to us within 24hrs to enable us to validate your driving record. Work booked in for 1st March which was fine no issues, until the repair team arrived who moaned about the weather being overcast and after breaking my interior plastic and cracking my window trying to remove my dash cam which has now resulted in the car not being drivable as the new stress crack is in my eye line and after spending hours on the phone with no result and being told to contact National Windscreen, Not a good experience when you pay Go Skippy for your insurance. The catch is that it will count as a claim against your motor insurance history. Please scan your licence (both sides) and email or post it to us at the above address. My ref: PAEY51PC02. If I phone tomorrow will it be 300! 562 0 obj
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Im not paying them they can fuck off! Iceweasel Forumite. I will certainly make it very widely known that your company should be avoided like the plague. The longer you drive without a claim, the more discount you can potentially get - although insurance providers often cap bonuses at around five years. western star white paint code; car accident rt 72 manahawkin, nj yesterday; trinity western university marriage and family therapy; how long does it take to charge powerbeats pro Energy and Digital products are not regulated by the FCA. which was paid 4 days later on the phone at that time they asked for a copy of the V5 which we told we had not received of the DVLA yet as car was bought just before Xmas . This is our registered office only and we do not deal with in person customer queries at this address. GoSkippy is committed to conducting business ethically and transparently. Good Afternoon,I am very sorry to receive your feedback. Information provided by various external sources. given the policy and didnt provide any numbers and i want to cancel it i will be chasing them from 7 days..they are not responding Did any body knows there number. We do appreciate your feedback as it will help us to improve our service moving forward. Surname 3. Don't respond to emails, Enquiry line is dead, Impossible to speak to anyone. I hope to hear from you soon. Thank you for taking the time to review us, we appreciate your feedback! Required fields are marked *, goskippy have just hung up on me half way thru a conversation. They said i was running a full time domestic business, which i am not. We're an established UK broker We are actually one of the fastest growing brokers in the UK. Actually I am happy I need to get away from these complete idiots. Hi Cath, thank you for your feedback. 2) I immediately phoned Go skippy customer services and was advised by the female operator to make a bacs payment to cover the missing months premium, which I arranged to do, she provided me with the sort code and account number to make this payment (Information I was provided by your operator was Acc no 3******3 sort code 8****3) and I also arranged for a 3 day extension period on my insurance to allow this payment to take place. They took my money and cancelled my policy while I was trying to deal with them. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Eventually they stopped when I explained how what they were doing was harassment and theatened to involve law enforcement. I payed my policy in full 500 but now Im on the sick and not working they want another 437 to change my occupation to house wife or my policy will be cancelled! It goes against our guidelines to offer incentives for reviews. Very good quote. The attitude and total disregard for one of your customers has been gob smackingly awful. Category: Legal News. hb``` , cbZ^<4z? Registered in England and Wales (No. 1st CENTRAL policy number Done how to split cells in excel using python; dennis pettingill chopper read; feit motion sensor light; addison, il accident reports The surname was not correct so I informed them and they asked for proof so I sent my passport 3 times before they accepted it. After questioning this practice and informing of my intention to write this review they refunded the full amount. Wondering what was on their FAQ I had a quick gander, unfortunately they have three questions on the FAQ: We will not insure people living on Houseboats, in Caravans & in Mobile Homes unless permanently living there for at least 3 years with the same postcode. Windscreen repair by National Windscreen. Ive asked the CS agent to transfer me to the complaints department but theysaid they dont have a complaint department. Is Eldon GoSkippy? If you like us to check the status .