Ground Transportation
A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Animal Air Travel
If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. Express Lanes are restricted to those who qualify. Phone number (541) 504-3499. Is there a duty-free shop at the airport? Learn more. For confidentiality reasons, the airlines are not allowed to tell you if someone is onboard a flight or not. There is now Clear station since it's a small airport. For more information, please review the PDX Travel Tips. You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. However, torch lighters often used for pipes and cigars continue to be banned in carry-ons. It is the second busiest airport in Arizona, after Phoenix Sky Harbor International Airport.. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. If you keep your shoes on, you will undergo additional visual and physical screening, including an explosive trace detection sampling of your shoes while they remain on your feet. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. Trained service animals are allowed in the airport any time. Contacts. TSA Health/Disability/Medical Device Notification Card. Ground Transportation
What are the rules regarding animals in the terminal? Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . The agency also . You can put restricted food items in your checked bag, or ship them ahead. Who do I talk to regarding planes flying over my house? Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. The Jetport Terminal Building is Always Open. Rental car location was on-site for Budget, Avis, Enterprise, Hertz, and National. TSA recommends that you arrive at least two hours in advance of your flight time. Transportation Security Administration's (TSA) website. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. If you are traveling internationally, your airline may require additional travel documents. It is best to place metal items in your carry-on baggage until you clear security. 2023 Red Cirrus, LLC. Lost & Found Inquiry Would you like to report a noise event? You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. Quick Info. Trained Service Animals
If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. The 'Mailsafe Express' at each security checkpoint of PDX forwards rejected items to the address you provide. We have a range of parking options that are secure and convenient, well-lit, paved and open all hours. Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. In addition, the TSA Office oversees government contracts with private screening firms in the Multnomah County area. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. You can view the USO location on the terminal map under 'USO.'. Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Use CLEAR for seamless, predictable security right away! Please note that only one person may be allowed to accompany your child to or from the gate. If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. Electronic Cigarettes (E-cigarettes), Vaping Devices and Spare Lithium Batteries -The FAA prohibits e-cigarettes and vaping devices in checked luggage due to the fire hazard posed by the lithium batteries used in these devices. Finish enrollment at any CLEAR airport location next time you fly. The official guide to Oregon travel and tourism information. Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. Identification Learn about ID requirements. . Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. 7000 NE Airport Way Concourse C, Portland, OR, 97218 . If thats the case, you are welcome to step inside and give them the help they need. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin. Customer Service - tel. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . If you have a question not answered here or througout our website, please contact us with your preferred option below. Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. Active military personnel and retirees and their families are welcome. Please be aware that some airlines are more restrictive with their policies than others. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . For recommendations specific to your flight, contact your airline directly. Portland, OR 97218. Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. Oregon Department of Transportation
You may contact the TSA for questions about: Orlando airport security and screening procedures; TSA Precheck enrollment, appointments, and fees; Carry-on and checked baggage restrictions You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. The new routes are now on sale at introductory fares from just $39* one way. Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. 158 . If it does not, expect to explain why to the screening officer. It is advised that you put film in your carry-on baggage, as the checked baggage screening equipment will damage undeveloped film. Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Can I make reservations for a parking space? This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. What size and weight of baggage can I carry-on or check, and will I be charged a fee? PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. Can I confirm that a family member or friend is on a flight? How do I retrieve it? the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. *Please note: this email account is monitored Monday-Friday. You can check parking availability for any garage on our website. 503.460.4500 Email Us. . Curbside check-in is currently closed. This is true even if an animal carrier is not required by the airline. Airline Information
Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. Where do I pick-up an animal that was shipped to PDX? For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Policies regarding animal travel vary from airline to airline. Portland International Airport is owned and operated by the: Have a question or need help? I left something at the TSA security checkpoint. Please contact your airline prior to arriving at the airport when traveling with your bike to determine fees, availability of packing boxes and other requirements. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. Pet waste bags and receptacles are provided for your convenience. You can view it on the terminal map under 'Mail Drop. 1020. Read More FILE - A Transportation Security Administration officer works at Dallas Love Field Airport on June 24, 2020, in Dallas. The TSA can be reached via phone or by email. The packaging on the locks indicates whether they can be opened by TSA. The gates for this concourse are labelled as C1-C13, C15-C19, C20A-20C, C21, C22A&B, and C23A&B. Concourse C is served by Alaska, American, JetBlue, and Southwest. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. Learn more. All rights reserved. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. 2. This is especially important when your family and friends are meeting you on an arriving flight. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. Each room is equipped with ample counter space, electrical outlets, a sink & a chair. Federal government websites often end in .gov or .mil. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. However, you are encouraged to only carry on medication that is required for your trip. Ground Transportation. Taxis are located on Island 3 on the lower roadway outside of baggage claim. Click the checkbox to prove you are a human. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. Consider parking in the garage and assisting your party into the terminal. At PDX, we understand and appreciate the need for some passengers to travel with their animals. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. Portland, ME. TSA Guidelines; Identification Requirements; CLEAR Airport Security; RESERVE powered by CLEAR . Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. The outdoor area is located outside the airports baggage claim level (south side). Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. PDX is open 24 hours a day, 7 days a week. The Economy lot is $4 per hour with a maximum of $15 per day with the seventh day free. . Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Apply fora hazardous materials endorsement. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Items such as pillows, diaper bags and tennis rackets are usually considered personal items. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. please call the Transportation Security Administration (TSA) or visit . The airline check-in lines may be long during the busy early morning and lunchtime hours. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. . Acceptable Documents
This includes such foods as cheeses, peanut butter, jams, sauces, salad dressings and beverages (over 3.4 ounces), to name a few. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. TSA Pre-Check Lane TSA Pre-Check allows select frequent flyers of participating airlines and members of U.S. Customs and Border Protection (CBP) Trusted Traveler programs to receive expedited screening benefits. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. The Port Police would then determine whether the travelers possession of marijuana is legal. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. An official website of the United States government. Items left at the security checkpoints are taken to the PDX Lost and Found office and are available the next business day. Where are the airline cargo offices located? Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Consider using the Cell Phone Waiting Lot to avoid circling while waiting for your party to arrive. easy to get in and out of, friendly staff, short lines for TSA. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. These locks are available at PDX and travel stores nationwide. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Portland International Airport (PDX) is open 24 hours, 7 days per week. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. Getting to Portland International Airport is easy. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. If you are bringing gifts through the airport, we recommend that you leave them unwrapped. Airline Information
For specific carry-on item information and size restrictions, contact your airline. There are three TSA Security Checkpoints: East, West, and TSA Pre . The downside is that the airport offers very limited food service options. TSA Coordination Center 205-876-1400 or 205-876-1416. Traveling Alone We recognize that your most important concern is your child's safety and well-being. Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. 2522 SE Jesse Butler Cir Ste . You will not need to remove suit jackets or blazers unless requested by the screener. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. TSA COORDINATION CENTER CONTACT NUMBERS UPDATED NOVEMBER 13, 2018 STATE AIRPORT TSA CONTACT NUMBER AL. Locate items left at a security checkpoint. There are a few types of TSA employees that you . The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. 5/5 . The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. Your wheelchair aide will assist you with your luggage. Portland International Airport
The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. ', Portland International Airport7000 NE Airport Way Portland OR, 97218. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. If you believe you left an item in the Portland Jetport terminal, please complete the form below. Airport Administration. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. You can view and apply for available jobs at PDX on the PDX Jobs Board. Only In Your State. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) Always. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. Arrivals and Departures
Hollywood Burbank Airport, legally and formerly marketed as Bob Hope Airport after entertainer Bob Hope (IATA: BUR, ICAO: KBUR, FAA LID: BUR), is a public airport 3 miles (4.8 km) northwest of downtown Burbank, in Los Angeles County, California, United States. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Helpful Web Sites: International Airline Transportation Association Travelers Pet Corner; and USDA, Animal and Plant Health Inspection Service, Pet Travel. Yes, there are three pet relief areas: one outside and two inside the terminal. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. Popular Services from Transportation Security Administration. If you have a disability, medical condition, or prosthetic device, you are not required to remove your shoes for screening. 15706. Due to security regulations, the curb is reserved for active loading and unloading of passengers. How do I purchase an airline ticket or change my current reservation? You can contact the parking office at 503.460.4848. Airlines will often allow only a limited number of animals in the cabin of the aircraft on a given flight, travelers are advised to call their airline and reserve a space for a traveling animal. Thank you for your submission. A passport and other documentation may be required for your children if they are traveling internationally. Portland International Airport 7000 NE . Related Links and Websites:
Get started by filling out a few quick questions online. Contact your airline for opening and closing times. An airport representative will transfer you to a Smarte Carte representative. Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. The Transportation Security . For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). Toll free airline phone numbers
TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. We don't track, store, or sell your information. However, the ticket counter hours vary by airline. For extra speed and convenience, complete the online application before arriving at PDX. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. Lost and Found can be reached at 503.460.4272, they are open M-F 9 AM to 5 PM. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at
How do I arrange for wheelchair assistance? Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. Portland, OR 97218. Yes. Check with your airline. Bangor International Airport; 207-974-4212; Portland Portland International Jetport; 207-541-2620; Presque Isle Northern Maine Regional Airport; 207-764-0455; Rockland Knox County Regional Airport; 207-594-4326; Trenton Hancock County-Bar Harbor Airport; Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. A passport and additional documentation may be required if you are traveling internationally. The charge is $4 per hour with a maximum of $24 per day. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). Find 3 external resources related to Portland Oregon TSA. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. HAZMAT If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly.