Interview. This Diploma is designed for individuals working with adults and children across all social care settings as either managers or senior practitioners. So my manager mentioned on a 1:1 call that someone complained that Im posting too much on LinkedIn about wanting to find a new job outside of the company I currently work for. For more information on how these cookies work, please see our Cookies Policy. the Essential Standards of Quality and Safety that were replaced by the Fundamental Standards but it is still a really simple, practical guide to preparing for the interview and the kinds of questions the registered manager will be asked. In this document is a selection of questions that the interviewer may ask on your fit and proper person interview. . Learn everything you can about the company, the job, and the interview. Ut tempor augue vitae ex aliquam, non imperdiet augue pellentesque. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. Tight to complete in time frame but not too bad. However, in practice the interview can be as short as half an hour and typically lasts an hour. Describe a time you demonstrated leadership skills at work. You should be prepared to explain your interest in the opportunity and why you're the best person for the role. Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Read expert tips on achieving 100% compliance and impress the Care Quality Commission. These cookies ensure basic functionalities and security features of the website, anonymously. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. 10 top tips for CQC preparedness. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. My luck to be interviewed by the 2 miserablest people the CQC could surely muster. Read how credentially has helped real healthcare organisations with credentialing and compliance. Candidates interviewing for Assistant Inspector and Inspector (Acute Hospitals) rated their interviews as the hardest, whereas interviews for Senior Analyst and Inspector roles were rated as the easiest. Vivamus pretium euismod tellus et porta. This threw me somewhat as, due to the lack of any real development opportunities within the organisation, some of my best examples, which I'd practised for the interview, are from several years ago. This may be a comprehensive action plan and some early wins detailing the actions you have taken. Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. Guidance for providers. In nursing, as in most professions, proper preparation is vital to getting the job and here are . Contacted by the HR dept. Attendees will understand successful approaches to being ready for inspection, how to prepare your staff team, and what you will be expected to evidence and how. Using the training and qualifications feature, you can evidence the amount of support and training you provide to your staff and show that mandatory training is up to date. CQC Inspectors may be interested to talk about the hand over to the out of hours service and in particular for patients near the end of life. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Before your interview, you should have a good understanding of why you want the job and why you're qualified. This website uses cookies to improve your experience while you navigate through the website. They did accidentally send me the wrong assessment at first, I had to call them to correct it. I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. Contact our team by emailing us at You can prepare for a quantitative analyst interview by learning the kinds of questions an interviewer may ask you. This will include. This interview was for a brand new post within CQC. 20171218 100743 Guidance to the application process for new registered managers v6.0 . Through Jesus Christ, our Lord, Amen. In this course, you'll be provided with premium lectures, theory notes, practice tracks, assessment tests, and various other resources required for placement . Make sure it is in date! Morbi in est cursus lectus molestie aliquam. Spend time researching the company. Below is a selection of questions that the interviewer may ask you. Interview process was good. CQC Inspection Checklist. 3866683. CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. Example of a time when submitted a difficult/complex written or oral application to a court in a criminal matter and what was the outcome? Credentially is a registered trademark, Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, Care Quality Commission (Registration) 2009, Guidance for Providers on Meeting the Regulations. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. ensure all premises and equipment are clean, secure, suitable and used properly. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! Their job is to make sure that care services are safe, effective, caring, responsive, and well-led. Download Free Template. However, the CQC are still monitoring services in other ways, and responding to feedback and complaints as necessary. Well break down exactly what the CQC is, what theyre looking for when they carry out an inspection, and tips - including essential checklists - to help you sail through the process. prepare for the CQC fit person interview. Trust the Lord Prayer. What was the outcome, Equality, Diversity and Inclusion. Enquiries@cqc-compliance.com This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. You can expect to provide assurance that the registered manager is: Our website links to a very helpful documentdeveloped by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked. About . Policies and Procedures Make sure you know about your areas of good practice, as well as the red flag areas where trends show the trust is heading in the wrong direction. Registered company no. tell me about a time where you had to analyse data to make a decision? Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) When I turned up for interview, one of the interviewers was running late. The CQC is an independent regulator of health and social care in England. COVID-19: the light at the end of the tunnel. The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. Tell me about yourself? It may also be useful to have a copy of the practice's Statement of Purpose to hand. Talk about a time you had to have a difficult conversation with someone. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? The cookie is used to store the user consent for the cookies in the category "Performance". It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. However, the CQC are still monitoring services in other ways, and responding to feedback and complaints as necessary. A set of four virtual one hourly sessions tailored to suit your needs and get you ready for CQC Interview. There is no score generated, nor a minimum threshold which must be achieved. Success Stories | Excellence since 2012 0208 111 1188 | business@qmads.co.uk Recruiting manager was good, apologetic and tried to be flexible. If you want to eliminate some of the stress from the inspection process and ensure that your service is CQC-compliant, it might be time to call on the experts for some professional support. As senior leaders, you must be honest about challenges as well as success areas in your trust. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN Ut scelerisque neque nisl, eget commodo lectus pretium non. Vivamus nec egestas neque, in finibus est. Duis libero dolor, congue et varius eu, placerat vel dui. It means the inspector will have access to some information about your service prior to their visit. They do this by inspecting and rating care services, and by investigating complaints about care services. Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. The Wessex document still references the 'old . Interviewer was kind and encouraging. Be positive and realistic about your trust and the progress you are making. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. Too often, CQC inspectors find gaps between what the board of directors think is happening and what is really going on. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . Attitudes to equality and diversity may be the launch pad for an expansive conversation. CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. Consequently, for many applicants, the prospect of a forthcoming fit person interview may be a somewhat uncomfortable proposition. HR and recruitment and retention guidance, Looking after yourself and your colleagues, Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding, Social Care Day of Remembrance and Reflection - 17 March 2022, Being prepared for CQC inspection (Advanced), Developing new managers and deputies guide, Case studies: progressing into management, Community - Asset and strength based approaches, Social Care Workforce Race Equality Standard, Webinars to support leaders and managers from diverse backgrounds, Workforce planning, transformation and commissioning, Strategic workforce planning, shaping and commissioning, Person centred and community-based working - strength based approaches, Delegated healthcare interventions guide for social care employers and managers, Delegated healthcare interventions guide for care workers, Funded recruitment and development initiatives, Meeting and supporting winter staffing needs, Top tips for adult social care workforce retention, Inclusive and effective workforce planning, Recruiting and retaining staff from overseas, Safe and fair recruitment - gathering information, Valuable conversations: conversations that count seminar, Employers, organisation and training providers, Principles of Commissioning for Wellbeing Level 5 Qualification, Do Not Attempt Cardiopulmonary Resuscitation (DNACPR), e-End of Life Care for All (e-ELCA) eLearning programme, Supporting people with challenging or distressed behaviour, Supporting people with everyday technology, Person-centred approaches in health and care, Supporting people with COVID-19 challenges, Supporting sector bodies with workforce intelligence, Deployment of registered nursing associates, Quality assurance and continuous improvement, Post-qualifying standards supervisors pathway, AMHP workforce plan and service standards, Equality and diversity in mental health social work, New partnerships and integration models between health and social work, Social Work for Better Mental Health programme, The Community Mental Health Framework for Adults and Older Adults, The Independent Review of the Mental Health Act, Being prepared for CQC inspection (advanced). This cookie is set by GDPR Cookie Consent plugin. Type of questions 3. 5. Prepare your CEOs presentation early it focuses the mind on the key elements for the inspection. Phone*MessagePlease confirm you aren't a robot!NameThis field is for validation purposes and should be left unchanged. Join us as we discuss the healthcare industry, recruitment and credentially. To find out more about the one-to-one interview preparation, please contact Georgina Turner (Inspired for Health) on 07849 389284 or email info@inspiredforhealth.co.uk. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. This incaludes personal tutoring of your registered manager in advance of your pre-registration interview, preparing policies and assisting with your DBS and CQC . What does this mean to you. We call these our 'key lines of enquiry'. The cookie is used to store the user consent for the cookies in the category "Other. CQC Compliance is proud to be part of the WorkNest group (itself part of Marlowe PLC), the UK's leading providers of outsourced Employment Law, HR and Health & Safety services.While our expertise will always be healthcare compliance, our position within the group allows our clients to access industry-leading specialist support from our 400+ colleagues across WorkNest. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. Most people have a tendency to concentrate on the job at hand more than on past successes. Poor experience. These tools can be helpful, but be warned: they are not officially ratified by the CQC, and the responsibility of ensuring that the CQCs Fundamental Standards are being met is solely that of the service provider. Good managerial or supervisory skills are readily transferable from other sectors as long as they are tempered with some experience of the care sector. #GoodGovernance to support boards of public and third sector organisations for a fairer, better world with improved outcomes for people. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien. Online application form focussing on employment history and a personal statement. This has resulted in a CQC management shake-up, new appointments and increased recruitment. A turgid experience. A guide to interview preparation for employers; Best way to schedule an interview . CQC Registration Support Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. In Newcastle and provided with location details for interview etc. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. Know your hot-spot areas. The process took 3 weeks. We will support all aspects of your CQC registration application. These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. Luton, United Kingdom. TIP #4 - There will be a number of situational, hypothetical and personality-type interview questions . 6. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. I applied in-person. I interviewed at Care Quality Commission (London, England) in Dec 2022. In the majority of cases, the CQC will carry out comprehensive inspections at least once a year (apart from dental surgeries, which are inspected bi-annually). The cookies collect information in a way that does not directly identify anyone. If your ASC-WDS account is up to date, youll be able to find all this information in one place. I applied online. Vivamus gravida ac velit nec molestie. Planning your responses can also help you answer with confidence, which may give you an advantage in the hiring process. Quisque ut dictum ex, finibus lacinia eros. Nulla cursus dignissim molestie. Our CEO, Dr Kit Latham, explains all. Read tips on recruiting nurses, doctors and ancillary staff into the NHS. Responsive? You should be given at least two weeks' notice which you should use wisely to ensure you are as ready as you can be. To many this signals a toughening of the regulators approach. Suspendisse tincidunt mauris ligula, et dictum diam molestie sit amet. A matrix or spreadsheet is acceptable), A clinical record - the interviewer may ask the registered manager to evidence how correspondence from other providers is managed, for example. Aliquam molestie nisl at justo sollicitudin, ut imperdiet lectus porttitor. Being prepared for CQC inspection (advanced). This half-day online seminar is for services preparing for their CQC inspection. The CQC is likely to adapt the questions they ask As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Preparing for your CQC inspection checklist. if not, why not? Holders of older versions of qualifications should carefully check equivalence. Can you automate key aspects of employee onboarding to ensure the right mix of skills is available within your teams? To be successful, every practice or care home manager must understand the CQC standards and CQC KLOE (key lines of enquiry). Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. After the inspection but before the well-led. It can occur between military units, law enforcement and criminal elements, and in other similar situations.. 10. 1079836. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. The CQC will certainly regard your background as very important. Privacy Policy Prepare for the interview. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. Contacted by the HR dept. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. Jul 2014 - Dec 20162 years 6 months. Mauris id facilisis velit. Being a registered manager with CQC. The CQC requires you to note the following details: date of disclosure, disclosure type (standard/enhanced) and disclosure number. The aims and objectives of the service provider in carrying on the regulated activity. The mock interviewer can help give you notes on improving your answers or digging more in-depth for certain questions. London Office Written assessment was a scenario with questions. In the meantime, you will also be asked for some information . We hope you find this checklist useful. You make all things work together for my good. ASC-WDS also gives users the option to share some of their data with CQC. CQC may quote 2-3 hours for a fit person interview. Nullam auctor euismod nunc, non ornare lectus fringilla id. Do you record staff training and development that you can show CQC inspectors? Copyright 2022 CQC Compliance. Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. Its also important to ensure that staff have good stories and information to share with inspectors. The CQC will assess all health and social care providers against their compliance with the CQCs Fundamental Standards. Evaluate these skills using the open-ended and situational interview questions below. One possible way to find out whether youre ready for your next CQC inspection is to use a comprehensive checklist, like one of the many available online, or to create one of your own based on the CQCs Fundamental Standards. Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. In those interviews I felt that the interviewers were actually interested in you as a candidate and asked additional questions to try and tease out the things they were looking for in their interview scoring. What preparation should I do for a Band 6 interview? I interviewed at Care Quality Commission (London, England) in Oct 2018. It [] Learn more about Credentially with our tutorials, guides to client testimonials icon the play button icon we have already. "Tell us why you have applied for this job?". In Newcastle and provided with location details for interview etc. I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! Your narrative must align with the empirical evidence. It is testing, both written and verbal skills assessed - and can take 3 hours. All Rights Reserved. Understand what staff will say about your trust, what senior leaders and the board of directors will say, including your non-executive directors. We can be present to observe inspections or registered manager interviews, subject to the availability of an LMC officer. It pays to remind colleagues of what they have achieved. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. 2. Which looks likely to be just as overworked but for less money. The cookie is used to store the user consent for the cookies in the category "Analytics". (Perhaps you have had warning notices in the past or the CQC has advised the chief executive officer or directors of areas of concern.) Comprehensive, yet easy to use, this course equips . Presentation: In your role as an inspector, how would you demonstrate CQC's core values to your colleagues, stakeholders and providers. Matters may be re-visited and assessed outside of the interview. Using the Adult Social Care Workforce Data Set (ASC-WDS) is a great way to manage your records all in one place. Have information ready for directors, senior leaders and other colleagues to be interviewed on the important, up-to-date facts and figures about your trust. Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. The CQC will undertake three types of inspection of general practices - these will be aimed at ensuring the practice is compliant with the Essential . It's a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership . Mock CQC Inspection. Demonstrating - managing risk and quality Answer See 3 answers. So be sure to check that any online tool you download covers all the relevant areas to be inspected, and choose your resources carefully. They were . In this article, we list common quantitative analyst interview questions and provide some sample answers that . Study the last CQC report about your trust. Learn about the cookies we use on our website here.