c4000lg modem setup

This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. 2017-04-24 02:55 PM. Setting up new service? We're here to help! Where it is placed can have a huge impact on your wireless performance. Sentiment Score 9. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Modem Speed: 85%. . Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. If you don't have a jack,chat with usto have one installed. 8.8. found on earlier modems. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Filters arenotneeded if you use theC4000XG. Unplug everything, wait a few minutes, and plug in again. Detailed steps are here: https://www . If NO, proceed to the next step, "Check for connectivity.". These lights will flash red and green while the modem is syncing. Visit ourtower modem setup page instead. Single LED status light. . We no longer support this browser. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. The red light indicates the modem isn't connecting to the Brightspeed network. 5. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Try this: Only the C4000BG and LG/LZ models have a DSL light. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. 8.5. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. I know on the older modems, I was able to shut off the radio and add almost any router. These lights will flashred and greenwhile the modem is syncing with the network. They will put in credentials in the GUI for you. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 2023 Brightspeed. Features of the C4000 (All versions) Secure WiFi compatible. And am looking for information on what the Ethernet lights mean on the back. Have a home security system? It also comes with vectoring, which provides for increased performance and range. If you don't have a jack, chat with us to have one installed. The one you use will depend on the type of internet service you have. Download the latest firmware for the C4000XG. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This video is a step-by-step guide of how to setup your modem. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Setting up new service? Try plugging the green cord into a different jack. . What the modem lights should look like, along with timing6. This means a connection failure has occurred. This video provides a few simple tips that could help y. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. @gsturtle36. . Donotinstall a filter between the modem and the wall jack. Click the quick setup icon to configure the device's Internet access 4. Next image. Page 9 5. . Try the tower modem setup page instead. It should turnsolidBLUEonceit has connected. Where it is placed can have a huge impact on your wireless performance. We've created a series of self-help and self-install videos to empower you to quickly get connected. This made me suspect the problem was not my modem after all. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Cookie Notice 8.8. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Internet Strength: 90%. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. If your service has already been activated, you might get a message earlier in the day. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Verified purchase: Yes. For an optimal experience, we recommendupdating your browser. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Click Apply to finish the configuration. Follow the steps to complete the installation process using QuickConnect. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. You will only meet with utter futility. Make sure the outlet is live. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. What is the second port on the back . Please note that a phone jack is required to set up CenturyLink internet service in your home. Has been reset to factory default settings. Create an account to follow your favorite communities and start taking part in conversations. Use the, This means a connection failure has occurred. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? This means the network is not being detected by your modem. Choose your type of modem below to read the instructions before completing installation. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Do not use the reset button unless instructed by a support representative. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Residential | Small Business| Enterprise| 2023 CenturyLink. Residential | Small Business| Enterprise| 2023 CenturyLink. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Start by unpacking the box and identifying the modem, cables, and instruction card. 2.Reposition your wireless router. Axon C4000BG modem/router for 10, 20, or 40Mbps. Optimizing the Wi-Fi to get the best service possible3. The CenturyLink network hasn't yet been connected at your address. Highlight Features & Reviews! Verified purchase: Yes | Sold by: bluehousesupply . The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) You may receive a notification earlier in the day to let you know that your service . Network security types, explained. Fast and strong wifi signal. Highlighted Features. Please note that a phone jack is required to set up Brightspeed internet service in your home. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Standards-based WiFi WPA3 security. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Do not remove or lose your modem sticker, which includes your default admin username and password. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Your modem'swireless settingscontrol the WiFi network in your home. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. You can continue to the next stepto compete setup. 5. Your modem'swireless settingscontrol the WiFi network in your home. Log in to your modem's user interface and navigate to the Wireless Settings menu. See the detailed instructions and diagrams below. The LED ring in the center of the C4000XG will light up green upon full internet access. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Third party marks are the property of their respective owners. Editorial Score. Cyber Monday 2021 ****h. The C4000BG has the same specifications as theZyxel C4000BZ. Modem Speed: 90%. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. These lights will flash red and green while the modem is syncing. The status light ring will change colors as it goes through the installation process, to show you its connection status. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Fast and strong wifi signal. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. We've created a series of self-help and install videos to empower you to quickly get connected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. 2023 Brightspeed. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. 5 out of 5 stars. Find many great new & used options and get the best deals for CenturyLink Greenwave C4000LG DSL Modem Router at the best online prices at eBay! For an optimal experience, we recommendupdating your browser. What if all the lights on the modem are off? Other devices will not connect to the network no matter how peculiarly you stand on one foot and hold your tongue. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. The DSL cord from the modem to the jack shouldnothave a filter. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Plug other end of Ethernet cable into the your home phone line. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. If needed, you can download the same instructions below. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Use a DSL splitter to plug a phone and a modem into one wall jack. Look for an email with your order confirmation details and an order status tracking link. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Plugging in the internet cord5. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. The one you use will depend on the type of internet connection you have. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can test this by plugging in another electrical device, and/or try another outlet. To change your network name, go to the modem's wireless settings. This router comes in multiple versions, each with different specifications. These preset credentials cannot be retrieved, and your modem could become unusable without them. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. In middle of Oct., my internet quit working. This video is a step-by-step guide of how to setup your modem. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Features of the C4000 (All versions) Secure WiFi compatible. %PDF-1.6 % We've created a series of self-help and install videos to empower you to quickly get connected. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. Unplug everything, wait a few minutes, and plug in again. 4. Plugging in the power cord4. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. Click Apply to finish the configuration. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. It should turnsolidBLUEonceit has connected. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. These preset credentials cannot be retrieved, and your modem could become unusable without them. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. Share | Add to Watchlist. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Modem Features: 80%. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. . It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. Products with trusted sustainability certification (s). Privacy Policy. If you don't have a jack,chat with usto have one installed. 5. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. In-home speeds may differ based on router setup, devices and other factors. So my question is, can I can send this new modem back and get my money back? Previous image. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. So I called CL and ordered a brand new one (C4000LG) from CL. For more information, please see our Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. DSL and power ports on the back of the C4000BG and LG/LZ models. BLINKINGRED-An error occured or the attempted connection failed. If you still cannot access the Internet, follow the steps in the next section to manually . In some cases, the jack may be faulty or may not be connected to the CenturyLink network. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Wireless security settings. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. The DSL cord from the modem to the jack shouldnothave a filter. Try another phone jack if one is available. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Change admin password. Try disconnecting the power, waiting a few minutes, and repeating setup. The particular jack you are using isn't hooked up or is faulty. Then, while connected to . On or before the day your service is supposed to begin, your modem will come in the mail. Advanced settingsgive you even more control over your modem's configuration. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Press question mark to learn the rest of the keyboard shortcuts. You will see it change when you are pairing a device to your WiFi network through WPS, as well as when the modem is updating its firmware. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Overall Performance: 85%. 423 0 obj <> endobj Unboxing2. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. Setting up new service? Plug phone cable (green) into the C4000LG. The tech fixed the problem, and the new modem was able to connect to the DSL service. On your start date, your line must be operational by 7 p.m. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Theutilities menugives you access to several additional tools to manage and test your modem. If the automatic connection is not successful, check your connections and restart the Device. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Tried restarting and still having trouble? At that point, you can begin the installation process. 9.3. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Dynamic QoS: Prioritizes data through the router for smoother streaming. X. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". This can often resolve a connection issue. Try this: Only the C4000BG and LG/LZ models have a DSL light. Plug the phone cord into a filter and then into the wall jack. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) But the function is basically the same. by windsurfingbett. |Privacy preference center I have had the (dis)pleasure of working on both the C1000z and the C3000z. The red light indicates the modem isn't connecting to the CenturyLink network. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. best dsl modem wireless router centurylink. This means a connection failure has occurred. Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. In any case you get a nice . The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. If the light is amber/orange, this means the setup process is not yet complete. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. 11-22-2021 02:00 PM. Depending on the kind of internet connection you have, you can choose which one to utilize. Zyxel C3000Z Modem. Posted 21 September 2016 - 06:14 AM. Look for an email with your order confirmation details and anorder statustracking link. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Jun 10, 2022. Search for an email containing information about your order confirmation and a link to follow its status. The particular jack you are using isn't hooked up or is faulty. These are essential to make sure you get the best phone and internet connection. Single status light ring. Continue to the Internet connection Setup. For an optimal experience, we recommendupdating your browser. Residential |Small Business |Enterprise Look for an email with your order confirmation details and an. Filters arenotneeded if you use theC4000XG. Select the AP Mode radio button. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. The main screen will appear. That's okay. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Before you start, make sure to read the complete instructions below for the best results. Local time: 03:30 AM. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. The Brightspeed network hasn't yet been connected at your address. Up and running within a half hour. Press J to jump to the feed. We're here to help! All Rights Reserved. found on earlier modems. Dynamic QoS: Prioritizes data through the router for smoother streaming. You may not have internet access though. 9.4. Find on Ebay Customer Reviews. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Try another phone jack if one is available. Please note that a phone jack is required to set up Brightspeed internet service in your home. Page 8 3. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Just follow the QuickConnect instructions when you get to step 4. Fast and strong wifi signal. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) That's okay. Works great, easy setup. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. I just upgraded my internet speed to 80mbps. Internet Strength: 90%. So I hooked up my old modem, and thank goodness my old modem works just fine. We no longer support this browser. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Free shipping for many products! Try plugging the green cord into a different jack. The C4000XG does not have a DSL port or light.